---
title: "Provision of a Patient Engagement Portal and Associated Support Services"
ocid: "ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "JAMES PAGET UNIVERSITY HOSPITAL TRUST"
published: "2023-04-05"
---

# Provision of a Patient Engagement Portal and Associated Support Services

Buyer: JAMES PAGET UNIVERSITY HOSPITAL TRUST  
Current stage: Award  
OCID: ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95

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## Summary

The James Paget University Hospital Trust has awarded a contract for the provision of a Patient Engagement Portal and Associated Support Services. The procurement stage was a tender process which has now been completed. The contract, valued at £101,500, was awarded to ICNH Ltd (DrDoctor). The procurement method used was selective, calling off from a dynamic purchasing system. The contract period starts on 28th March 2023 and ends on 27th March 2026, with the tender period ending on 8th February 2023. The industry category for this procurement is "Software package and information systems". The contract was awarded on 30th March 2023.

This contract provides an opportunity for businesses, particularly those involved in software and information systems, to expand their services and collaborate with the healthcare industry. Companies specializing in patient engagement solutions and associated support services would be well-suited to compete in this tender. With a contract value of £101,500 and a contract period extending over three years, this opportunity offers stability and growth potential for businesses operating in this sector. The James Paget University Hospital Trust, as the buyer in this procurement process, can provide a valuable partnership for successful bidders looking to establish a long-term presence in the healthcare technology market.

## Notice

Provision of a Patient Engagement Portal and Associated Support Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38deaa43-ce69-47f3-9ea1-2ec52472dbad |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2023 |
| Submission deadline | 8 Feb 2023 |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | 27 Mar 2023 - 27 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £191,500 |
| Lots value | Not specified |
| Awards value | £101,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | JAMES PAGET UNIVERSITY HOSPITAL TRUST |
| Locality | GORLESTON |
| Post town | Norwich |
| Postcode | NR31 6LA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Great Yarmouth |
| Electoral ward | Magdalen |
| Westminster constituency | Great Yarmouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICNH LTD (DRDOCTOR |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Apr 2023 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38deaa43-ce69-47f3-9ea1-2ec52472dbad

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38deaa43-ce69-47f3-9ea1-2ec52472dbad
  5th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4f15d3f-1eb6-4790-8bbb-ddd0c0f95f95.json.