---
title: "ICasework"
ocid: "ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF ISLINGTON"
published: "2024-01-17"
---

# ICasework

Buyer: LONDON BOROUGH OF ISLINGTON  
Current stage: Award  
OCID: ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0.json)

## Summary

The London Borough of Islington has awarded a contract for ICasework to Civica Digital Solutions. The procurement process was completed under a selective framework agreement. The contract value amounts to £85,507.17 GBP, with a contract period starting on December 14, 2023, and ending on December 13, 2027.

This opportunity in the software and information systems industry, specifically for case management and IT services, was awarded to support the council in data breach reporting and compliance management. Businesses offering software packages, installation services, and IT consulting are well-suited to compete for such contracts that require automation and efficient data handling processes.

## Notice

the council must ensure that it has processes in place so that data breaches are reported and investigated in a timely manner and reported to the ICO within 72 hours. Use of a case management system specifically designed to manage this work has meant that some of the time-consuming tasks have been automated. This has meant the IG team has been able to take on more requests corporately and there has been an overall increase in compliance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4363b704-b5ef-47a5-ba46-d44ef7fff7f4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jan 2024 |
| Submission deadline | 14 Jan 2022 |
| Future notice date | Not specified |
| Award date | 13 Nov 2023 |
| Contract period | 14 Dec 2023 - 13 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,507 |
| Lots value | Not specified |
| Awards value | £85,507 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF ISLINGTON |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1 1XR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Laycock |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA DIGITAL SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 51000000 - Installation services (except software)
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Jan 2024 at 11:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4363b704-b5ef-47a5-ba46-d44ef7fff7f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4363b704-b5ef-47a5-ba46-d44ef7fff7f4
  17th January 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4f2997b-221a-42b4-bd74-12e79020f8f0.json.