---
title: "Provision of free, impartial, confidential and independent advice."
ocid: "ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORBAY COUNCIL"
published: "2024-10-03"
---

# Provision of free, impartial, confidential and independent advice.

Buyer: TORBAY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf

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## Summary

Torbay Council has completed a procurement process for the provision of free, impartial, confidential, and independent advice aimed at helping individuals overcome various issues such as life events, benefits, debt, disabilities, employment law, and relationships. This tender, classified under the industry category of Other Community, Social, and Personal Services (CPV: 98000000), was designated for delivery in the South West region of the United Kingdom. The procurement, managed through an RFQ under the waiver process, was awarded with an overall budget of £390,192. The contract commenced on 1 April 2020 and is set to conclude on 30 September 2025.

This tender presents substantial opportunities for businesses specializing in community support and advisory services, particularly those adept at providing assistance in complex social and legal matters. Suitable candidates for similar opportunities typically include large-scale advisory firms that can deliver tailored support to individuals based on their ability to act independently. Torbay Citizens Advice Bureaux, with a robust local presence, successfully secured this contract, indicating that businesses with established regional experience are well-positioned to compete for similar procurement tenders from Torbay Council and other local authorities.

## Notice

Grant Funded: free, impartial, confidential and independent advice to help people overcome their problems. Issues covered range from supporting people through or with: * Life events; * Aspects of benefits; * Debt; * Disabilities; * Employment law; and * Relationships. Different levels of support will be provided depending on the individual's ability to act for themselves.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20306190-baec-4103-8f90-69ff70a74597 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - RFQ under the waiver process |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2024 |
| Submission deadline | 31 Mar 2020 |
| Future notice date | Not specified |
| Award date | 31 Mar 2020 |
| Contract period | 31 Mar 2020 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £390,192 |
| Lots value | Not specified |
| Awards value | £390,192 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY COUNCIL |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ1 3DR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Tormohun |
| Westminster constituency | Torbay |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TORBAY CITIZENS ADVICE BUREAUX |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 3 Oct 2024 at 13:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20306190-baec-4103-8f90-69ff70a74597
- 7 Mar 2023 at 09:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20306190-baec-4103-8f90-69ff70a74597

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20306190-baec-4103-8f90-69ff70a74597
  3rd October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e4fedcaa-dee9-4086-bedc-5c9c2fa89dbf.json.