---
title: "DDaT19281 - ServiceNow Managed Service"
ocid: "ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2020-03-06"
---

# DDaT19281 - ServiceNow Managed Service

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693.json)

## Summary

The procurement process for the "DDaT19281 - ServiceNow Managed Service" is being managed by UK Shared Business Services Limited, based in Swindon, England. This contract, classified under the CPV code for "Database software package" (48611000), has a total value of £70,000. The procurement method used was selective, following a call-off from the G-Cloud 11 framework, and the contract period runs from 10 December 2019 to 9 December 2020. The award notification was published on 6 March 2020, following the closure of the tender period on 9 December 2019.

This tender offers substantial opportunities for businesses looking to expand in the IT services sector, particularly those with expertise in enterprise management tools. Companies specialising in software development, IT consultancy, and similar services would be well-suited to compete for future contracts of this nature, capable of delivering effective managed services. Businesses that can demonstrate a strong return on investment and cater to the needs of public sector organisations may find a beneficial niche within this contracting opportunity.

## Notice

UK SBS ISS are procuring a Managed service for ServiceNow enterprise IT management tool to deliver a rapid return on investment (ROI). This requirement has been procured via the G-Cloud 11 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e5a452c-7ebb-49e5-bff8-f51116f27635 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Mar 2020 |
| Submission deadline | 9 Dec 2019 |
| Future notice date | Not specified |
| Award date | 9 Dec 2019 |
| Contract period | 10 Dec 2019 - 9 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,000 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLYFORM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48611000 - Database software package

## Release History

- 6 Mar 2020 at 13:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e5a452c-7ebb-49e5-bff8-f51116f27635

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e5a452c-7ebb-49e5-bff8-f51116f27635
  6th March 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e54b6f00-cbc2-452c-91c2-257fcc8ee693.json.