--- title: "WP3903 - Media Monitoring & Social Media Insights" ocid: "ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WALSALL COUNCIL E-TENDERING" published: "2023-06-16" --- # WP3903 - Media Monitoring & Social Media Insights Buyer: WALSALL COUNCIL E-TENDERING Current stage: Tender OCID: ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b.json) ## Summary The Walsall Council seeks a provider for the Media Monitoring & Social Media Insights Service under tender ID IT-255-696-WP3903. The core services include press monitoring, online monitoring, social media monitoring, broadcast monitoring, evaluation and analysis, and a social media scheduling tool. The tender is classified under the CPV codes for newspapers, journals, periodicals, magazines; advertising and marketing services; data-processing services; market research services; and market and economic research. The procurement method is an open procedure with a tender period ending on 18th July 2023 and a contract period from 1st September 2023 to 31st August 2025 in West Midlands, United Kingdom. This tender by Walsall Council e-Tendering represents an opportunity for businesses to provide media monitoring and social media insight services. Companies in the advertising, marketing, data processing, and market research sectors would be well-suited to compete for this contract. The Council's requirement to monitor various media platforms and evaluate content opens avenues for growth and collaboration within the specified service categories. Small and medium-sized enterprises (SMEs) are encouraged to participate, leveraging this opportunity for potential business expansion and establishing partnerships with the Council. ## Notice Media Monitoring & Social Media Insights Service Walsall Council Communications Marketing and Brand team currently manage all media monitoring and social media insights service on behalf of the Council to ensure the effective management of the Council's reputation. CORE SERVICES The Provider shall deliver all key service requirements as outlined below. o Press Monitoring - Monitoring of specified keywords and topics within printed content. o Online Monitoring - Monitoring of news website content that include specified keywords and topics including monitoring of non-written content such as imagery or infographics. o Social Media Monitoring - an online tool to enable the Council to monitor and analyse social media content from a range of social media platforms including, but not limited to, Twitter, LinkedIn, Facebook, blogs and public forums. o Broadcast Monitoring - Monitoring content on television, radio and online broadcasts that include specified keywords and topics. o Evaluation and Analysis - The selection, evaluation, and analysis of the results of monitoring through human review or via automated evaluation of data; and o Social Media Scheduling Tool - to enable the scheduling of planned content across a range of social media platforms including but not limited to Twitter, LinkedIn, Facebook, blogs and other public forums. Additional information: Please note that Walsall Council have a new Contract opportunity. For further details of the requirement, please see the following link to the Councils' e-Procurement web portal; https://in-tendhost.co.uk/walsallcouncil Tender Ref: WP3903 You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity. Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2950b964-6f7d-43a9-bfe5-de0cb8a24ae7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Jun 2023 | | Submission deadline | 18 Jul 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Sep 2023 - 31 Aug 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WALSALL COUNCIL E-TENDERING | | Locality | WEST MIDLANDS | | Post town | Walsall | | Postcode | WS1 1TP | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG38 Walsall | | Local authority | Walsall | | Electoral ward | St Matthew's | | Westminster constituency | Walsall and Bloxwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 22 - Printed matter and related products - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 22200000 - Newspapers, journals, periodicals and magazines - 72310000 - Data-processing services - 79300000 - Market and economic research; polling and statistics - 79310000 - Market research services - 79340000 - Advertising and marketing services ## Release History - 16 Jun 2023 at 14:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2950b964-6f7d-43a9-bfe5-de0cb8a24ae7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2950b964-6f7d-43a9-bfe5-de0cb8a24ae7 16th June 2023 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/walsallcouncil/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/walsallcouncil - https://www.walsall.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e555f756-e5cf-4694-b404-c0ce219edd3b.json.