---
title: "Support and Maintenance for Swift / ICS"
ocid: "ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ISLE OF WIGHT COUNCIL"
published: "2024-05-03"
---

# Support and Maintenance for Swift / ICS

Buyer: ISLE OF WIGHT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c

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## Summary

The Isle of Wight Council has awarded a contract for "Support and Maintenance for Swift / ICS" to OLM Systems Limited for £136,635.65. The procurement method was a limited negotiation without a call for competition. The contract period is from May 2024 to April 2025. The tender period ended on April 22, 2024. The procurement process was at the award stage, with the contract awarded on April 30, 2024.

This tender for IT services consultancy and support at the Isle of Wight Council offers business growth opportunities for firms providing such services. Small and medium enterprises (SMEs) can benefit from participating due to the suitability for SMEs specified in the tender. Businesses offering IT consulting, software development, and internet support are well-suited to compete for this contract. The location of the services is in the South East region of the United Kingdom.

## Notice

Provision of support and maintenance of the integrated children's services case management system and associated licenses at the Isle of Wight Council. Duration from May 2024 - April 2025.An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children's services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM. A parallel procurement process had been undertaken with Hampshire County Council for a replacement ICS System, as originally, the Council was to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these were delayed extensively due to the COVID-19 pandemic. The project has now been relaunched independently of Hampshire following the recent termination of the agreement between our respective Childrens Services departments. This is now being driven by a team of external consultants who are project managing, configuring and migrating data. The 12 month requirement for the associated licences, support and maintenance contract with OLM for Swift and ICS will cover this period and allow some contingency and time to allow for decommissioning of the outgoing system and servers. The support and maintenance of the integrated children's services case management system and associated licenses is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system. The Council observed a 10 day standstill period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e699a7a6-9e1e-4c35-b9e6-484a9efc1b78 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without a call for competition |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 May 2024 |
| Submission deadline | 22 Apr 2024 |
| Future notice date | Not specified |
| Award date | 29 Apr 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £136,635 |
| Lots value | Not specified |
| Awards value | £136,635 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ISLE OF WIGHT COUNCIL |
| Locality | NEWPORT |
| Post town | Portsmouth |
| Postcode | PO30 1UD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ34 Isle of Wight |
| Local authority | Isle of Wight |
| Electoral ward | Newport Central |
| Westminster constituency | Isle of Wight West |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OLM SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 May 2024 at 06:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e699a7a6-9e1e-4c35-b9e6-484a9efc1b78

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e699a7a6-9e1e-4c35-b9e6-484a9efc1b78
  3rd May 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.iwight.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e55eabeb-97b4-4bce-8fbc-b0d722fde61c.json.