---
title: "Procurement of General Practice Appointment Booking Services for practices in Bristol, North Somerset and South Gloucestershire ICB"
ocid: "ocds-b5fd17-e5814a75-506c-44fe-8e9c-1c6fef66acf9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5814a75-506c-44fe-8e9c-1c6fef66acf9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e5814a75-506c-44fe-8e9c-1c6fef66acf9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e5814a75-506c-44fe-8e9c-1c6fef66acf9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-14"
---

# Procurement of General Practice Appointment Booking Services for practices in Bristol, North Somerset and South Gloucestershire ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e5814a75-506c-44fe-8e9c-1c6fef66acf9

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## Summary

The NHS South, Central and West Commissioning Support Unit has awarded a contract for the provision of General Practice Appointment Booking Services to NHS Bristol, North Somerset and South Gloucestershire ICB. This procurement falls under the industry category of Software package and information systems, with a focus on digital healthcare solutions. The appointed supplier, Accurx Limited, will provide the desired services by integrating the solution with existing GP clinical systems for various clinics within the South West region of the United Kingdom. The procurement stage is at the award phase, with the contract awarded on 1st July 2024, and it has an initial term of 12 months, extendable by another 12 months, running until 30th June 2026. The procurement method used was a call-off process from the CCS G-Cloud 13 Framework, specifically from Lot 2: Cloud software, with a total contract value of £493,514.96.

This tender presents significant business growth opportunities, particularly for SMEs capable of developing and integrating software solutions within the healthcare sector. Businesses specialising in cloud-based medical appointment systems are highly suited to compete in similar procurements. Engaging in such contracts can enhance their portfolios and expand their client base within the public healthcare system. Additionally, the framework agreement's selective nature ensures that only those providers with proven capabilities and compliant solutions can participate, fostering a competitive but rewarding procurement environment. The initiative supports NHS modernisation efforts, making it a prestigious project for the awarded supplier.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Bristol, North Somerset and South Gloucestershire ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Bristol, North Somerset and South Gloucestershire ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 12 months with the option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22a5eda1-c6f5-420d-9538-7a4d8cfc12a1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £493,514 |
| Lots value | Not specified |
| Awards value | £493,514 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Oct 2024 at 11:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/22a5eda1-c6f5-420d-9538-7a4d8cfc12a1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22a5eda1-c6f5-420d-9538-7a4d8cfc12a1
  14th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

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