---
title: "22-278 Smartchat Software Solution"
ocid: "ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2023-04-28"
---

# 22-278 Smartchat Software Solution

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2

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## Summary

The Rotherham Metropolitan Borough Council has completed a procurement process for the Smartchat Software Solution via the Crown Commercial Services (CCS) G-Cloud 13 framework. The contract, with a total value of £194,450, was awarded to ICS.AI LTD. The tender period ended on April 26, 2023, and the contract will run from May 1, 2023, to April 30, 2026. The procurement method used was selective, involving a call-off from a framework agreement.

This opportunity for business growth in the software services sector is well-suited for small and medium-sized enterprises (SMEs) with expertise in software package and information systems. The contract location is in Rotherham, England, and the buying organization is the Rotherham Metropolitan Borough Council. Interested businesses should note that the awarded supplier, ICS.AI LTD, secured the contract by meeting the required specifications outlined in the tender document.

## Notice

Direct award made via Crown Commercial Services (CCS); G-Cloud 13 framework reference RM1557.13 for an initial term of 24 months plus 1 x 12 month extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2f120b4d-2fa8-4414-9aac-f3406dca1af1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2023 |
| Submission deadline | 26 Apr 2023 |
| Future notice date | Not specified |
| Award date | 25 Apr 2023 |
| Contract period | 30 Apr 2023 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £194,450 |
| Lots value | Not specified |
| Awards value | £194,450 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICS.AI |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Apr 2023 at 10:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2f120b4d-2fa8-4414-9aac-f3406dca1af1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2f120b4d-2fa8-4414-9aac-f3406dca1af1
  28th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e59011f8-13f0-413f-81fd-0a958bcc0df2.json.