---
title: "Service Transformation Support Services"
ocid: "ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-04-28"
---

# Service Transformation Support Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba.json)

## Summary

The Department for Work and Pensions is conducting a procurement process for "Service Transformation Support Services" in the IT services sector, specifically under the category of consulting, software development, and support. This procurement is currently in the Award stage, with the contract having commenced on 13 April 2022 and set to conclude by 12 May 2022. The total value of the contract is £50,000, and it was awarded through a direct procurement method involving a single tender action below the threshold. The procurement will span delivery to various locations, including the United Kingdom and British Overseas Territories, with a submission deadline that has already passed on 12 April 2022.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in management consulting and IT services. Businesses that can facilitate workshops, deliver comprehensive consulting, and prepare insightful reports would be particularly well-suited to compete in this procurement. Engaging with the Department for Work and Pensions could not only enhance business visibility but also catalyse further collaborations within the public sector to grow their operations.

## Notice

The Supplier will deliver the following outcome based deliverables (the "Services") 1. WORKSHOP PREP - including interviews with team members & create workshop material (2 weeks) 2. OFFSITE WORKSHOP, OUTPUTS AND RECOMMENDATIONS - including workshop facilitation and write up (1 week) Deliverables Description Milestones Acceptance Criteria 1 Workshop Interviews & Preparation Interviews with 10 team members to document and categorise issues and shape themes to be addressed in the workshop End of week 1: Interview summary of attendees and resulting themes End of week 2: Updated interview summary and themes, plus outline agenda for workshop A PowerPoint document will be issued prior to the workshop 2 Facilitated Off-Site Workshop Offsite workshop held with senior leaders from DWP End of week 3: Initial roundup of workshop discussions and outcomes refined in final report A facilitated workshop delivered

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/578ef277-edef-4378-bf4d-894ccc8c558c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2022 |
| Submission deadline | 12 Apr 2022 |
| Future notice date | Not specified |
| Award date | 12 Apr 2022 |
| Contract period | 12 Apr 2022 - 12 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LEEDS |
| Post town | Not specified |
| Postcode | LS2 3UA |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE MANAGEMENT CONSULTING BUREAU |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Apr 2022 at 15:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/578ef277-edef-4378-bf4d-894ccc8c558c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/578ef277-edef-4378-bf4d-894ccc8c558c
  28th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/65dbfa51-07e5-4894-9440-81fd72400d30
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e5a44000-4905-4492-a495-9f71aee05fba.json.