---
title: "Oracle ACS"
ocid: "ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CPS"
published: "2022-02-10"
---

# Oracle ACS

Buyer: CPS  
Current stage: Award  
OCID: ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a.json)

## Summary

The contract titled "Oracle ACS" was awarded by the CPS (Central Procurement Service) for the provision of Advanced Customer Service Support for Oracle. This procurement falls within the software package and information systems category, with a total value of £52,632. The contract was initiated through a selective procurement method, specifically as a call-off from a framework agreement. The award date was 15th December 2021, and the contract period runs from 18th December 2021 to 17th December 2022, covering delivery addresses across various territories including the United Kingdom and Europe.

This tender presents an opportunity for businesses specialising in software support services and customer service solutions, particularly those capable of working within the provisions of the Oracle ecosystem. Organisations with experience in managing customer service operations in a technology-focused environment would be well-suited to compete. With the contract already awarded, it sets a benchmark for future tenders in the sector, thereby enabling companies to align their services with the expectations and standards demonstrated in this procurement process.

## Notice

For the provision of Advanced Customer Service Support for Oracle

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fb875774-e43a-4044-a30f-0061ca17b554 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2022 |
| Submission deadline | 15 Dec 2021 |
| Future notice date | Not specified |
| Award date | 15 Dec 2021 |
| Contract period | 18 Dec 2021 - 17 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,362 |
| Lots value | Not specified |
| Awards value | £52,632 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CPS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72261000 - Software support services

## Release History

- 10 Feb 2022 at 01:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fb875774-e43a-4044-a30f-0061ca17b554

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fb875774-e43a-4044-a30f-0061ca17b554
  10th February 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a.json.