---
title: "Ticketing, Marketing and CRM System"
ocid: "ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BLACKBURN WITH DARWEN BOROUGH COUNCIL"
published: "2020-01-13"
---

# Ticketing, Marketing and CRM System

Buyer: BLACKBURN WITH DARWEN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9.json)

## Summary

The procurement process involved Blackburn with Darwen Borough Council, seeking a "Ticketing, Marketing and CRM System." This initiative falls under the IT services sector and was conducted under an open procedure. The contract value is £165,000, and it covers the North West region of the United Kingdom. The tender period concluded on 26 April 2018, with the contract being awarded on 13 January 2020, and it spans from 1 February 2020 to 31 January 2025.

This opportunity presents significant potential for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) that specialise in IT services, software development, or customer relationship management solutions. Companies with expertise in ticketing systems and marketing technology will find this tender particularly relevant as Blackburn with Darwen Borough Council seeks to enhance its service delivery and community engagement through advanced technological solutions.

## Notice

The provision of a ticketing, marketing and CRM system for Blackburn with Darwen Borough Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6db62884-78cc-4147-b48f-2e441badc7ce |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2020 |
| Submission deadline | 26 Apr 2018 |
| Future notice date | Not specified |
| Award date | 13 Jan 2020 |
| Contract period | 1 Feb 2020 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £72,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACKBURN WITH DARWEN BOROUGH COUNCIL |
| Locality | BLACKBURN |
| Post town | Blackburn |
| Postcode | BB1 7DY |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD41 Blackburn with Darwen |
| Local authority | Blackburn with Darwen |
| Electoral ward | Blackburn Central |
| Westminster constituency | Blackburn |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PATRONBASE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jan 2020 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6db62884-78cc-4147-b48f-2e441badc7ce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6db62884-78cc-4147-b48f-2e441badc7ce
  13th January 2020 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=af80f255-6332-e811-80eb-005056b64545
  Advert

## Notice URLs

- http://www.blackburn.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e5f6f8d8-836d-490b-bf9a-bf325bed87f9.json.