---
title: "Provision of Microsoft Premier Support"
ocid: "ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2025-07-29"
---

# Provision of Microsoft Premier Support

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca.json)

## Summary

The Intellectual Property Office, located in Newport, United Kingdom, has concluded the procurement process for the provision of Microsoft Premier Support services. This procurement falls under the 'Technical support services' category and was conducted through a selective method, specifically as a call-off from a framework agreement. The contract period commenced on 30th June 2025 and will conclude on 29th June 2026. The process reached the award stage with Phoenix Software Ltd securing the contract, valued at £71,000. The official awarding was documented in July 2025.

This tender provides an excellent opportunity for businesses specialising in technical support services, particularly those adept at delivering managed Microsoft support. Companies, especially small and medium enterprises, can gain a strategic advantage by participating in such selective procurement processes, often leading to long-term partnerships with prominent organisations like the Intellectual Property Office. Prospective bidders should focus on enhancing technical service offerings to meet future demands from similar government entities.

## Notice

Provision of a Managed Microsoft Support Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d000671-144f-4ae9-a0ea-0ee8e016b24a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2025 |
| Submission deadline | 29 Jun 2025 |
| Future notice date | Not specified |
| Award date | 29 Jun 2025 |
| Contract period | 29 Jun 2025 - 29 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £142,000 |
| Lots value | Not specified |
| Awards value | £71,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 29 Jul 2025 at 09:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1d000671-144f-4ae9-a0ea-0ee8e016b24a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1d000671-144f-4ae9-a0ea-0ee8e016b24a
  29th July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/af764340-1754-42d0-9460-b10ba618fe7c
  PS Y23065 Software Form of Direct Award - C3822 - REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e60edbc9-6a66-4bb4-9b14-7754df77adca.json.