---
title: "Provision of an Audio Guide System for HMS Victory"
ocid: "ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NATIONAL MUSEUM OF THE ROYAL NAVY"
published: "2024-07-29"
---

# Provision of an Audio Guide System for HMS Victory

Buyer: THE NATIONAL MUSEUM OF THE ROYAL NAVY  
Current stage: Award  
OCID: ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e

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## Summary

The National Museum of the Royal Navy (NMRN) has awarded a contract for the provision of a new audio guide system for HMS Victory, located at the Portsmouth Historic Dockyard. The project aims to enhance visitor experience on this historic ship and carries an award value of £70,200. The procurement falls under the audio-visual equipment and museum services industry categories, utilising an open procedure above threshold procurement method. The award was finalised on 20 October 2023, and the contract period runs from 1 November 2023 to 2 November 2026, with the option of extending for additional one-year periods. This procurement has completed the tender stage and has moved to the award stage.

This contract offers an exciting opportunity for businesses specialising in audio-visual systems, particularly those experienced in unique and historical environments. Small and medium-sized enterprises (SMEs) would be well-positioned to fulfil the contract requirements of designing, installing, and maintaining an audio guide system tailored to the distinctive setting of HMS Victory. The project includes the installation and ongoing maintenance of an audio guide system over a three-year period, creating potential for a long-term business relationship with the NMRN. The successful supplier, Guide-ID B.V., will support NMRN in enriching the HMS Victory experience for approximately 300,000 annual visitors. Businesses with experience in similar environments and a focus on health and safety considerations will find this opportunity particularly suitable for growth.

## Notice

The National Museum of the Royal Navy cares for HMS Victory, based in a dry dock within the Portsmouth Historic Dockyard. In 2016 HMS Victory underwent a full reinterpretation project to improve the experience for our 300,000 visitors who board the ship each year. Part of this project saw the introduction of the ship's first audio guide system telling the story of the Battle of Trafalgar, from preparation in Portsmouth, the battle itself and the events after Admiral Nelson's death. As well as documenting her service post-Trafalgar into the 20th century as the ship is still a commissioned ship of the Royal Navy and flagship of the First Sea Lord. Emphasis is placed on the design suiting the unusual ship environment, in particular on health and safety. The systems needed to prevent undue operational distraction when moving through the ship. The existing systems are based on infrared beacons stationed throughout the ship (42 on HMS Victory As visitors' transit between decks they hear the stories unfold, with freedom to pick and choose the level of detail and number of beacons they wish to hear. Small and lightweight, hung around the neck with a lanyard, the devices could be used either via the speaker or with headsets plugged into the devices. They are charged within their docks and handed out / given back in the visitor's tent on the port side of HMS Victory. The NMRN would like to commission a contract for the rental of a new audio guide system for HMS Victory. The contract will include the installation and ongoing maintenance of a new audio guide system for a period of three years with an option of rolling one-year extensions. Full specification can be found in Annex A of the Tender Documentaiton. Clarification Questions are to be sent to tenders@nmrn.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/11e0eded-26a3-4d82-bc29-dbb1f950c173 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2024 |
| Submission deadline | 10 Oct 2023 |
| Future notice date | Not specified |
| Award date | 19 Oct 2023 |
| Contract period | 1 Nov 2023 - 2 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £70,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL MUSEUM OF THE ROYAL NAVY |
| Locality | PORTSMOUTH |
| Post town | Portsmouth |
| Postcode | PO1 3NH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Charles Dickens |
| Westminster constituency | Portsmouth South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GUIDE-ID |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 92 - Recreational, cultural and sporting services

### Codes

- 32321200 - Audio-visual equipment
- 92521000 - Museum services

## Release History

- 29 Jul 2024 at 13:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/11e0eded-26a3-4d82-bc29-dbb1f950c173
- 26 Sep 2023 at 09:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bbf2b0b5-d15d-4459-8451-7999f37142ef
- 6 Sep 2023 at 08:51 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bbf2b0b5-d15d-4459-8451-7999f37142ef
- 5 Sep 2023 at 15:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bbf2b0b5-d15d-4459-8451-7999f37142ef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/11e0eded-26a3-4d82-bc29-dbb1f950c173
  29th July 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bbf2b0b5-d15d-4459-8451-7999f37142ef
  26th September 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ad3094cb-1932-4c4e-a209-d1ecc5f0847a
  Annex D-E-F are to be completed in full as part of tender submission.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6879cb5d-67b2-46a9-97e0-6455bf6fd844
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0d76a51-0f60-47c0-85d0-033a5c20d66f
  NMRN's Standard Terms and Conditions- This does not represent the final version, any considerations must be sent via the clarifications process to tenders@nmrn.org.uk.
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8d56c839-8b72-4d35-b3e3-a1204f6897d2

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e62d28a2-6a95-4cd2-b162-faf57741fa4e.json.