---
title: "Consultancy Resource to Support Mobilisation of Model Office"
ocid: "ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-12-08"
---

# Consultancy Resource to Support Mobilisation of Model Office

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501

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## Summary

The procurement process involves H M Revenue & Customs, who is seeking consultancy resources to support the mobilisation of a Model Office aimed at enhancing service improvement. This tender, titled "Consultancy Resource to Support Mobilisation of Model Office," falls under the services category within the management consultancy sector. The contract, valued at £99,000, is based in England, with the contract period running from 15 November 2021 to 10 December 2021. The procurement method utilised is selective, operating as a call-off from a framework agreement, following the completion of the tender phase on 5 November 2021.

This tender presents a significant opportunity for consultancy firms with expertise in organisational transformation and service delivery improvement, particularly those with a background in working with public sector entities. Small and medium-sized enterprises (SMEs) are particularly encouraged, as the tender indicates suitability for such businesses. Companies adept at articulating and designing operational frameworks, along with effective governance and mobilisation planning, will find this a fitting opportunity to extend their business reach and contribute to HMRC's ongoing service enhancements.

## Notice

Support work to help HMRC continue to create a long-term architecture that can deliver rapid and ongoing service improvement. The External Client-Side support will 1. Articulate key elements of a model office capability, which can accelerate ongoing service transformation across HMRC 2. Design the model office delivery vehicle 3. Establish a PAYE mobilisation plan 4. Governance, reporting and resourcing for this effort

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8c138ae2-1fa8-4168-a80f-5eb87a2fc7e0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Dec 2021 |
| Submission deadline | 5 Nov 2021 |
| Future notice date | Not specified |
| Award date | 29 Nov 2021 |
| Contract period | 15 Nov 2021 - 10 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,000 |
| Lots value | Not specified |
| Awards value | £99,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MCKINSEY & COMPANY INC UNITED KINGDOM |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 8 Dec 2021 at 10:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8c138ae2-1fa8-4168-a80f-5eb87a2fc7e0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8c138ae2-1fa8-4168-a80f-5eb87a2fc7e0
  8th December 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3f0eed3e-6b34-4d70-a1c5-ad7591088ae7
  Redacted Call Off Order Form

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e64564a2-4a58-498e-a133-315dc7a0d501.json.