---
title: "Civica - Income Management Solution"
ocid: "ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2026-04-15"
---

# Civica - Income Management Solution

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64

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## Summary

This public procurement contract involves Redcar & Cleveland Borough Council, which awarded the contract for an Income Management Solution titled "Civica - Income Management Solution" to Civica UK Limited. The procurement, classified under the industry category of software package and information systems, with CPV code 48000000, is focused on services to be delivered in the North East region of the United Kingdom. The contract was procured via a selective method through a call-off from the CCS Vertical Application Solutions framework, following the completion of the tender stage, with the key dates outlined for the award on 23 April 2025, and the contract period lasting from 1 May 2025 until 30 April 2030. Redcar & Cleveland Borough Council, based in Redcar, England, facilitates the procurement, marking the completion of the award stage.

This tender provides notable opportunities for business expansion, especially for firms capable of delivering software package services similar to those offered by Civica UK Limited. Small and medium enterprises (SMEs) have a promising potential to engage in future governmental contracts within this industry category. Businesses with expertise in software systems and those looking to enhance their service offerings to local councils in the United Kingdom will find this tender particularly beneficial for strategic growth. The prospective engagement in such government frameworks can help elevate market presence and credibility, thereby opening avenues for similar collaborations across the public sector.

## Notice

Contract award for a Civica - Income Management System. Contract procured via direct award via the CCS Vertical Application Solutions framework. Contract period: 01/05/2025 - 30/04/2030.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f391ea39-d72b-402b-bb86-34bb066c5380 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | 16 Apr 2025 |
| Future notice date | Not specified |
| Award date | 22 Apr 2025 |
| Contract period | 30 Apr 2025 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £579,974 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 1RT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Coatham |
| Westminster constituency | Redcar |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Apr 2026 at 08:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f391ea39-d72b-402b-bb86-34bb066c5380

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f391ea39-d72b-402b-bb86-34bb066c5380
  15th April 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redcar-cleveland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e64c2e12-4e5e-446e-baa0-a039ac622d64.json.