---
title: "ITIL service management platform"
ocid: "ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2025-12-24"
---

# ITIL service management platform

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275.json)

## Summary

Sheffield City Council has recently completed a procurement process for an ITIL service management platform, which falls under the software package and information systems industry category. This direct award procurement method, used primarily for services, was aimed at finding a solution to enhance IT service management. The process progressed through its award stage, culminating in awarding the contract on 28th November 2025, with a start date of 1st December 2025 and an expected completion by 30th November 2028. The procurement was carried out in Sheffield, although the service delivery spans multiple regions including the British Oversea Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom, with a contract value of GBP 297,263.

This procurement presents significant opportunities for businesses that specialise in providing comprehensive IT service management solutions. Large-scale IT service providers, like Specialist Computer Centre Plc, which was awarded the contract, are well-suited to engage in such opportunities, given the scale and geographic spread of the project. While SMEs and VCSEs were not prioritised in this specific tender, there are potential growth prospects for companies capable of delivering complex IT software systems and services tailored to enhance public sector operations. Engaging in such contracts can enhance a company's portfolio and establish long-term relationships with key public sector clients like Sheffield City Council.

## Notice

software to aid IT service management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3acdc014-05e3-49da-beb4-3ed7acedcf13 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Dec 2025 |
| Submission deadline | 1 Nov 2025 |
| Future notice date | Not specified |
| Award date | 28 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £297,263 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECIALIST COMPUTER CENTRE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Dec 2025 at 14:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3acdc014-05e3-49da-beb4-3ed7acedcf13

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3acdc014-05e3-49da-beb4-3ed7acedcf13
  24th December 2025 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101250&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- http://sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275.json.