---
title: "PME Customer Relationship Management Solution"
ocid: "ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2024-09-24"
---

# PME Customer Relationship Management Solution

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4.json)

## Summary

East Riding of Yorkshire Council is seeking interest from potential suppliers to provide a comprehensive Customer Relationship Management (CRM) solution aimed at fostering economic growth within the organisation. This tender, listed under the software package and information systems industry category with a specific focus on CRM software packages, falls within the Yorkshire and the Humber region of the United Kingdom. The current procurement stage is a Preliminary Market Engagement (PME) exercise, indicative of an open procedure without an immediate procurement timeline. Interested parties should note the engagement deadline is set for 14:00 on 11 October 2024, with a tentative contract period beginning on 12 October 2024 and concluding on 13 October 2024.

This procurement exercise presents significant business growth opportunities, particularly for SMEs capable of delivering robust CRM solutions. Companies proficient in software package and information system development, especially those specialising in customer relationship management, will find this tender well-suited to their expertise. Participation in this PME can provide suppliers with insights into future procurement needs and positions them favourably for upcoming competition stages led by East Riding of Yorkshire Council.

## Notice

East Riding of Yorkshire Council are seeking interest from potential suppliers who can provide a single solution for managing customer relationships and engagement across businesses to directly support economic growth within the organisation. Please note: this is a PME (Preliminary Market Engagement) exercise to understand the market, with no procurement timescale yet assigned. And this PME is not a call for competition.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/57a0d78c-ab1d-4195-b54a-ad0f119e1b11 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2024 |
| Submission deadline | 11 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 11 Oct 2024 - 13 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48445000 - Customer Relation Management software package

## Release History

- 24 Sep 2024 at 13:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/57a0d78c-ab1d-4195-b54a-ad0f119e1b11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/57a0d78c-ab1d-4195-b54a-ad0f119e1b11
  24th September 2024 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=85607&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
  User / Company

## Notice URLs

- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4.json.