---
title: "ServiceNow PPM - Roadmap4U"
ocid: "ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-05-21"
---

# ServiceNow PPM - Roadmap4U

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4.json)

## Summary

The Department for Work and Pensions, located in Manchester, is seeking services for the "ServiceNow PPM - Roadmap4U" project, which involves updating and configuring the ServiceNow Store application for internal use. The procurement process was initiated through a selective method, specifically a call-off from a framework agreement, with an awarded contract value of £21,600. The contract period commenced on 21 August 2017 and will conclude on 20 August 2019. The procurement process has reached the award stage as of 15 August 2017, with official documentation published on 21 May 2021.

This tender presents significant opportunities for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in IT services such as consulting, software development, and support. Businesses with expertise in ServiceNow or similar IT applications would be particularly well-suited to compete for this contract. Engaging in this procurement could lead to valuable partnerships and the ability to enhance service offerings within the public sector, encouraging growth and further collaboration in the industry.

## Notice

Services to update / configure ServiceNow Store application held by Plat4mation for DWP internal use.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8eff2abb-3140-4399-95f2-9d44815810ec |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2021 |
| Submission deadline | 20 Jul 2017 |
| Future notice date | Not specified |
| Award date | 14 Aug 2017 |
| Contract period | 20 Aug 2017 - 20 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,600 |
| Lots value | Not specified |
| Awards value | £21,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PLAT4MATION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 May 2021 at 13:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8eff2abb-3140-4399-95f2-9d44815810ec

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8eff2abb-3140-4399-95f2-9d44815810ec
  21st May 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/08b34382-8346-41c0-a94b-ca9ab6bb1483
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f672b14d-5137-4d04-84b9-2b19ee320ae9
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/67421f39-4a89-4282-a2b4-279b0627f30f
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e66a41ce-0639-4089-8e0e-12ca9d617cd4.json.