---
title: "OSM Partner Operate"
ocid: "ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DIGITAL DEFENCE LIMITED"
published: "2024-10-18"
---

# OSM Partner Operate

Buyer: DIGITAL DEFENCE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f)  
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## Summary

Digital Defence Limited has awarded a contract titled "OSM Partner Operate" within the industry category of Technical support services (CPV code 71356300). The contract, valued at £3,992,788, is to supply core ITIL/SIAM experts covering various management roles, including Change, Configuration, CSI, Event, Incident, Knowledge, and Service/SIAM coherence, among others. The procurement method was selective, utilising a call-off from a framework agreement. The awarding process started on 3rd April 2023 and concluded on 30th September 2023. The project is based in the United Kingdom and predominantly geared towards SMEs.

This tender presents a significant opportunity for businesses specialising in ITIL/SIAM services to leverage their expertise and grow within the public sector. Companies offering robust ITIL management solutions and ITSM tooling support, particularly those structured as SMEs, stand to benefit greatly from the contract awarded to CGI IT UK Ltd. The project's scope for offering various IT management roles suggests potential for strategic partnerships and extended service provisions, fostering business growth through affiliations with key industry stakeholders.

## Notice

Supply core ITIL / SIAM experts: ITIL Management roles; Change, Configuration, CSI, Event, Incident, Knowledge, Service/SIAM coherence, Transition plus Assignment Mgr, ITSM Tooling support and ITIL Assurance Lead. Options for further roles may be flexed on or off.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/799239a0-1b3e-42b6-9b4c-b5bafd461982 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2024 |
| Submission deadline | 30 Mar 2023 |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | 2 Apr 2023 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,992,788 |
| Lots value | Not specified |
| Awards value | £3,992,788 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL DEFENCE LIMITED |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN4 6JP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Nene Valley |
| Westminster constituency | Northampton South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 18 Oct 2024 at 10:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/799239a0-1b3e-42b6-9b4c-b5bafd461982

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/799239a0-1b3e-42b6-9b4c-b5bafd461982
  18th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/33330a70-ccb9-4865-98de-a0ff30baf1df

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e66bdf17-f4d5-4ac8-ab42-5f8568e25e5f.json.