---
title: "SMITS Event Management Business Process Lead"
ocid: "ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2021-06-30"
---

# SMITS Event Management Business Process Lead

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7

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## Summary

The Ministry of Defence is seeking a specialised contractor for the "SMITS Event Management Business Process Lead" project in the services industry, located in Corsham, England. The procurement process is currently at the Award stage, having reached completion on 30th June 2021. The total contract value is £143,000, with the contract period commencing on 12th July 2021 and concluding on 10th June 2022. The procurement method employed was selective, specifically a call-off from a framework agreement, and the tender had a submission deadline of 11th July 2021.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialised in IT consultancy and support services to engage with a key government contract. Companies that can demonstrate expertise in IT incident management, data onboarding, and customer service resolutions will be particularly well-suited to compete. The successful supplier, I3WORKS LTD, exemplifies the type of business that can leverage this contract for growth, enhancing their portfolio in the government sector.

## Notice

The specialist will be augmented to the Defence Digital Service Management Integrated Technical Solutions (SMITS) team, supporting delivery of the move to adopt a pre-emptive posture in IT incident prevention, faster resolution and a significant uplift in our ability to 'discover' events taking place on MOD IT infrastructure. The specialist will: coordinate the Event Management User Group; manage Managed Service Provider event management data feed onboarding; be the point of contact for all new demand and system changes; be the Crown lead on problem resolution and Customer Services issues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/13084b85-7fe6-4e90-b00b-de244187895b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jun 2021 |
| Submission deadline | 11 Jul 2021 |
| Future notice date | Not specified |
| Award date | 29 Jun 2021 |
| Contract period | 11 Jul 2021 - 10 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £143,000 |
| Lots value | Not specified |
| Awards value | £143,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | I3WORKS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services

## Release History

- 30 Jun 2021 at 14:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/13084b85-7fe6-4e90-b00b-de244187895b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/13084b85-7fe6-4e90-b00b-de244187895b
  30th June 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7.json.