---
title: "Third-Party Software Support and Maintenance for Oracle EBS and related systems"
ocid: "ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2021-02-26"
---

# Third-Party Software Support and Maintenance for Oracle EBS and related systems

Buyer: FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf.json)

## Summary

The Foreign, Commonwealth and Development Office has completed a tender for "Third-Party Software Support and Maintenance for Oracle EBS and related systems". This contract falls under the services category, specifically within the database and operating software package industry. The procurement process followed a selective method via a call-off from a framework agreement. The contract period is set from 15th February 2021 to 5th April 2022, with an overall contract value of £1,910,598 and a minimum value of £636,866. Key deadlines included the tender end date on 1st February 2021 and the award date on 12th February 2021.

This procurement offers significant opportunities for businesses specialising in software support and maintenance, particularly those providing Oracle-related services. Companies capable of delivering ongoing software maintenance, bug-fixes, and support for financial and database systems would be well-suited to compete. Given the contracting authority’s emphasis on small to medium-sized enterprises (SMEs), this tender represents a valuable opportunity for SMEs to expand their clientele within the public sector.

## Notice

G-Cloud 12 Call Off Contract, for the provision of ongoing Software Support and Maintenance of the FCDO's Oracle E-Business Suite and other associated software packages, including bug-fixes and annual legislative patch provision. 14 months (including on-boarding) with the addition of up to four optional extension periods of up to 6 months each. Contract Value - PS636,866 (excluding optional extension options)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3ab2749f-8448-4399-adf9-ca424595835a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Feb 2021 |
| Submission deadline | 1 Feb 2021 |
| Future notice date | Not specified |
| Award date | 12 Feb 2021 |
| Contract period | 15 Feb 2021 - 5 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,910,598 |
| Lots value | Not specified |
| Awards value | £1,910,598 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SUPPORT REVOLUTION |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48600000 - Database and operating software package
- 48710000 - Backup or recovery software package
- 48812000 - Financial information systems
- 72250000 - System and support services
- 72260000 - Software-related services

## Release History

- 26 Feb 2021 at 13:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3ab2749f-8448-4399-adf9-ca424595835a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3ab2749f-8448-4399-adf9-ca424595835a
  26th February 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e6a4c6da-e890-4147-a7da-2ea6100a70cf.json.