---
title: "Reward Services"
ocid: "ocds-b5fd17-e6e599e2-da48-4dc8-8b4b-272918d36147"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6e599e2-da48-4dc8-8b4b-272918d36147"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e6e599e2-da48-4dc8-8b4b-272918d36147.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e6e599e2-da48-4dc8-8b4b-272918d36147.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2021-07-20"
---

# Reward Services

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-e6e599e2-da48-4dc8-8b4b-272918d36147

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## Summary

The Care Quality Commission is seeking to engage in a transformative procurement process through the tender titled "Reward Services." This initiative falls under the category of human resources management consultancy services, with a procurement method classified as an open procedure. The tender, which was awarded on 13th July 2021, has a contract period commencing from 19th July 2021 to 31st March 2022. The procurement process has a total value of £160,000, with the minimum contract value set at £100,000. Services are to be delivered at the CQC’s offices located in London, United Kingdom.

This tender presents significant opportunities for growth, particularly for small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in human resources consultancy. Businesses that can demonstrate expertise in developing capability-based pay frameworks and navigating the complexities of the health and social care sector will be particularly well-suited to compete. The successful partner will play a pivotal role in shaping the CQC's future organisational design, offering a chance for strategic collaboration and enhanced market presence in this vital sector.

## Notice

CQC is on an exciting transformation journey to update ways of working in line with changes in the health and social care landscape. We are using a phased approach in determining our future Organisation Design and require alignment to a robust capability-based pay framework with flexibility to incorporate possible changes through each phase. There are several drivers contributing to this Reward review: o Difficulties in recruiting or retaining some specialist roles (e.g. data scientists) given the sensitivity to external labour markets where the same skills are required by other government departments and / or the private sector; o Perception of pay disparities and a lack of clarity on how pay progresses; o A significant proportion of staff are paid above the maximum of their pay range, adding to the sense of limited progression opportunities in the organisation. We are looking to secure Professional Reward support to partner us in delivering a robust capability-based pay reform business case for the Care Quality Commission confident it will achieve approval from DHSC, Cabinet Office and HM Treasury. In terms of the employee capability implications, there are likely to be requirements for broader knowledge and capability for greater working flexibility across CQC's three main Inspection Directorates, this will need to be reflected in our Reward Strategy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/acd41506-d51e-43b5-bdc9-22804320a38b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2021 |
| Submission deadline | 17 Jun 2021 |
| Future notice date | Not specified |
| Award date | 12 Jul 2021 |
| Contract period | 18 Jul 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIKE CURTIS REWARD SOLUTIONS LIMITED (TRADING AS MCR |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79414000 - Human resources management consultancy services

## Release History

- 20 Jul 2021 at 16:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/acd41506-d51e-43b5-bdc9-22804320a38b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/acd41506-d51e-43b5-bdc9-22804320a38b
  20th July 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a8c6e3b-ab88-4fd2-821a-912fa573adb3
  CQC RCCO 022 Reward Services REDACTED Contract
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/cd74adc5-d893-45cf-a163-da5aa3dc5573
  CQC RCCO 022 Reward Services REDACTED Contract

## Provenance

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