---
title: "Interim IT Engineer"
ocid: "ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "O F W A T"
published: "2023-08-30"
---

# Interim IT Engineer

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83.json)

## Summary

The public procurement process for the award of the "Interim IT Engineer" contract was completed on July 19, 2023, by O F W A T, based in Birmingham, United Kingdom. The procurement method used was selective, involving a call-off from a framework agreement. The contract value is 54,144 GBP, with a contract period starting on August 14, 2023, and ending on February 13, 2024.

This opportunity is ideal for IT services firms specialising in AutoPilot, SCCM, and Windows 10 deployment. With a focus on managing laptop deployments and providing technical support, businesses with expertise in hardware/software compatibility, driver conflicts resolution, and system configuration would be well-suited to compete. The contract aims to support a period of increased business activity and requires a proactive approach to ensure efficient deployment and management of laptops for a smooth end-user experience.

## Notice

Awarded using ESPO Strategic HR Services Framework Agreement (reference 3S-22, Lot 1f IT, Digital, Media & Marketing. An IT Engineer with experience in AutoPilot, SCCM, Windows 10 deployment, and device management to join our dynamic IT team for up to a 6-month period to support a period of increased business activity. As an IT Engineer, you will play a crucial role in ensuring smooth and efficient deployment and management of laptops across Ofwat. Your primary focus will be on leveraging AutoPilot and Windows 10 to streamline the deployment process and provide excellent user experiences. There will also be a need to support the End User devices using SCCM. Key deliverables: * Ensure necessary improvements to, and troubleshooting of, our Microsoft InTune/Endpoint Manager solution, to ensure the successful deployment of Windows Surface devices to the Ofwat end users. * Manage the end-to-end deployment of laptops using AutoPilot and SCCM, ensuring a seamless user onboarding experience. * Maintain standardised images, configurations, and software packages for Windows 10 laptops. * Maintain processes for deploying software updates, patches, and security enhancements. * Troubleshoot and resolve deployment issues, including hardware and software compatibility, driver conflicts, and system configuration problems - up to a second line support level. * Monitor and manage laptop inventory, ensuring accurate asset tracking. * Provide technical support and guidance to end-users regarding laptop setup, configuration, and troubleshooting. * Conduct regular system audits to identify vulnerabilities, security risks, and areas for improvement. * Stay up-to-date with industry trends and emerging technologies related to laptop deployment and management. * Hands-on support of Ofwat's users as we deploy devices to new users and support existing users with a move to AutoPilot managed devices. * Support the rollout of additional equipment and services to ensure a smooth induction and transition for Ofwat employees. This may include 'working from home' kits and other end user devices, such as phones.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e163727-bafc-4fb6-94f5-97039716d808 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Aug 2023 |
| Submission deadline | 7 Jul 2023 |
| Future notice date | Not specified |
| Award date | 18 Jul 2023 |
| Contract period | 13 Aug 2023 - 13 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,144 |
| Lots value | Not specified |
| Awards value | £54,144 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MORGAN HUNT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 30 Aug 2023 at 16:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e163727-bafc-4fb6-94f5-97039716d808

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e163727-bafc-4fb6-94f5-97039716d808
  30th August 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ofwat.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83.json.