---
title: "CPU 5163 CRM and Ticketing Software System"
ocid: "ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NOTTINGHAM CITY COUNCIL"
published: "2022-05-27"
---

# CPU 5163 CRM and Ticketing Software System

Buyer: NOTTINGHAM CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c)  
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## Summary

Nottingham City Council is seeking tenders for the "CPU 5163 CRM and Ticketing Software System", a project aimed at establishing a services contract for a customer relationship management and ticketing system specifically for the Theatre Royal and Concert Hall venues. This tender falls within the IT services and software industry, with a budget of £1,150,000. The procurement method is an open procedure, and the tender period is set to conclude on 8th July 2022, while the contract period will commence on 1st January 2023 and run until 31st December 2029.

This tender represents significant growth opportunities for IT service providers, particularly those specialising in software development and consulting. Small to medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate, leveraging their expertise to enhance the operations of Nottingham City Council's arts venues. As this project is central to improving local cultural engagement, interested businesses should prepare to submit competitive proposals that highlight their experience and capability in delivering sophisticated CRM and ticketing systems.

## Notice

Nottingham City Council is seeking tenders from sufficiently experienced and qualified contractors to establish a services contract to provide a customer relationship management and ticketing system for their Theatre Royal and Concert Hall venues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b8327f70-fec8-4ecf-a2a0-e70ad1f1c09a |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 May 2022 |
| Submission deadline | 8 Jul 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2023 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM CITY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 3NG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Castle |
| Westminster constituency | Nottingham East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 May 2022 at 10:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b8327f70-fec8-4ecf-a2a0-e70ad1f1c09a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b8327f70-fec8-4ecf-a2a0-e70ad1f1c09a
  27th May 2022 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=5cb211ab-a9dd-ec11-8114-005056b64545
  Advert

## Notice URLs

- http://www.nottinghamcity.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e704a665-8b5c-4479-9a0f-76a9a89e070c.json.