---
title: "User Research Services"
ocid: "ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEALTH EDUCATION ENGLAND"
published: "2021-04-30"
---

# User Research Services

Buyer: HEALTH EDUCATION ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a.json)

## Summary

The procurement process for User Research Services, initiated by Health Education England, focuses on gathering and analysing data to enhance the National Website Platform service. This service falls under the data analysis category, and the contract is situated in England, United Kingdom. The tender was awarded on 2nd April 2021, with an active status and an overall contract value of £25,600. The contract period began on 5th April 2021 and is set to conclude on 2nd August 2021. The tender closed on 29th March 2021, with the procurement method classified as 'Other'.

This tender presents significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in user research and data analysis services. Businesses proficient in understanding user needs and delivering evidence-based insights would be well-positioned to compete in future contracts of a similar nature, particularly in the public sector where user-centric services are increasingly prioritised.

## Notice

User research activities to help HEE understand our service users' context, experience and needs. Gather and analysing the evidence to make informed, user-centred decisions about our National Website Platform service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/996e0d5e-f354-4f73-8ca0-1c9618157d70 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 1 Apr 2021 |
| Contract period | 4 Apr 2021 - 2 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £25,600 |
| Lots value | Not specified |
| Awards value | £25,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTH EDUCATION ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4PL |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LAGOM STRATEGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72316000 - Data analysis services

## Release History

- 30 Apr 2021 at 11:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/996e0d5e-f354-4f73-8ca0-1c9618157d70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/996e0d5e-f354-4f73-8ca0-1c9618157d70
  30th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e7357b2a-0b30-4ac2-ae0b-3af3e04b8f2a.json.