---
title: "Enhanced International Support Service - North America"
ocid: "ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2021-03-18"
---

# Enhanced International Support Service - North America

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6.json)

## Summary

The Department for International Trade (DIT) has awarded the contract for the Enhanced International Support Service (EISS) in North America through a competitive procurement process. This contract, valued at £1,383,261.25 and for a duration of three years, includes an implementation period that precedes the commencement date of 1 October 2020. The EISS is designed to replace the Overseas Business Network, which provided services in 20 countries, by establishing Export Service Hubs to support UK businesses looking to internationalise. The procurement followed an open procedure, and key dates include the award decision on 16 June 2020, with the contract period running until 7 July 2023.

This tender presents significant opportunities for businesses, especially those in the services sector such as law, marketing, consulting, recruitment, and security. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to compete, given the suitability criteria highlighted by the DIT. By engaging in this contract, successful bidders will be able to enhance their service offerings in the North American market, thus expanding their clientele and catering to the growing demand for export support services.

## Notice

The Department for International Trade (DIT) has awarded the contract for the Enhanced International Support Service (EISS) in North America. The contract has been awarded through a competitive procurement in accordance with the provisions set out in the ITT documentation. The requirement awarded contract shall be for a period of three years including an implementation period with the Authority having the option to extend by two periods of up to 12 months. The implementation period will begin prior to the start date of 1.10.2020. The EISS replaces the Overseas Business Network (OBN) on expiry of current arrangements. The OBN currently provides services in 20 countries via 19 delivery partners. The future EISS will have a similar coverage, based on the establishment and operation of Export Service Hubs in North America and other global regions. The North America Export Service Hub will deliver in-market export support services to UK based businesses seeking to internationalise. The EISS builds on the strong track record of the OBN and incorporates changes that address opportunities for improvement and to deliver better value.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f0c1280-d8ff-435a-bf64-bc9cd53364ed |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2021 |
| Submission deadline | 9 Mar 2020 |
| Future notice date | Not specified |
| Award date | 15 Jun 2020 |
| Contract period | 6 Jul 2020 - 7 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,383,261 |
| Lots value | Not specified |
| Awards value | £1,383,261 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | WESTMINSTER, LONDON |
| Post town | South West London |
| Postcode | SW1A 2HP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OCO GLOBAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 18 Mar 2021 at 17:18 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f0c1280-d8ff-435a-bf64-bc9cd53364ed
- 7 Jul 2020 at 16:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f0c1280-d8ff-435a-bf64-bc9cd53364ed
- 7 Feb 2020 at 12:09 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/eb21735f-5b81-47ad-b16b-e0ad44c1a052

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f0c1280-d8ff-435a-bf64-bc9cd53364ed
  18th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/eb21735f-5b81-47ad-b16b-e0ad44c1a052
  7th February 2020 - Opportunity notice on Contracts Finder
- https://ted.europa.eu/udl?uri=TED:NOTICE:222386-2019:TEXT:EN:HTML
  PIN for Enhanced International Support Service
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/af5fb6f4-5fe5-44c5-8395-3d60a6d7cb49
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e79a1455-ca38-4bfb-afbd-1591a29c4eb6.json.