---
title: "Gloucestershire's Self-Harm Helpline (SHHL)"
ocid: "ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "GLOUCESTERSHIRE COUNTY COUNCIL"
published: "2019-09-04"
---

# Gloucestershire's Self-Harm Helpline (SHHL)

Buyer: GLOUCESTERSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b

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## Summary

Gloucestershire County Council is seeking tenders for the "Gloucestershire's Self-Harm Helpline (SHHL)" project, which falls under the category of community service provision. This procurement process is currently in the active tender stage, with a deadline for submissions set for 21st October 2019. The contract, valued at £265,000, is intended to support individuals in Gloucestershire who self-harm or are considering self-harm, along with their families and professionals. The contract period spans from 1st April 2020 to 31st March 2023, with service delivery focused in the South West region of the United Kingdom.

This tender presents a significant opportunity for both small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in mental health and community support services. Companies that provide helpline services, mental health support, and related advisory services would be particularly well-suited to compete for this contract. Engaging in this tender can contribute to new business growth while positively impacting community health and wellbeing in the Gloucestershire area.

## Notice

A Self-Harm Helpline service which supports individuals in Gloucestershire who self-harm (or are thinking of self-harming), their family, carers, friends and professionals who support them. Support is provided via the following functions: * Confidential Telephone Helpline * Text Messaging * Online messaging (Web chat), and * Website (includes information and advice)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fad3493b-53bc-4ed1-b70c-8a70926af4a4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2019 |
| Submission deadline | 21 Oct 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £265,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GLOUCESTERSHIRE COUNTY COUNCIL |
| Locality | GLOUCESTER |
| Post town | Gloucester |
| Postcode | GL1 2TG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Gloucester |
| Electoral ward | Westgate |
| Westminster constituency | Gloucester |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75200000 - Provision of services to the community

## Release History

- 4 Sep 2019 at 13:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fad3493b-53bc-4ed1-b70c-8a70926af4a4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fad3493b-53bc-4ed1-b70c-8a70926af4a4
  4th September 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://www.gloucestershire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e7ab81ea-5c5a-425e-84b5-00575cd42d2b.json.