---
title: "Housing Mediation and Conflict, Complaints Resolution Service"
ocid: "ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CITY OF LONDON CORPORATION"
published: "2025-01-21"
---

# Housing Mediation and Conflict, Complaints Resolution Service

Buyer: CITY OF LONDON CORPORATION  
Current stage: Tender  
OCID: ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b

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## Summary

The City of London Corporation has initiated an open tender process for a "Housing Mediation and Conflict, Complaints Resolution Service". This procurement, classified under housing services (CPV code 70333000), aims to deliver mediation and conflict/complaints resolution services to residents in managed housing estates, sheltered accommodation, Almshouses, and other local service users in London, United Kingdom. The tender, published on 21st January 2025, is currently active with a tender period ending on 31st January 2025 at 12:00 PM. The contract is set to commence on 1st April 2025 and conclude on 31st March 2028, with an estimated contract value of GBP 60,000.

This tender offers significant growth opportunities for businesses specialising in mediation and conflict resolution services, particularly those focused on housing sector needs. Small and Medium-sized Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) are especially encouraged to participate due to the emphasis on suitability for these types of organisations. By securing this contract, businesses can establish or enhance their presence within the public sector and the London region, delivering essential services that support community well-being and conflict resolution.

## Notice

The City invites Quotations for the provision of: Housing Mediation and Conflict/Complaints Resolution Service: to provide a mediation and conflict/complaints resolution service. The 'service users' of the service will be the Corporation's residents on its managed housing estates, sheltered accommodation, Almshouses and other local individuals or service organisations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1f54df28-1c0f-4aa6-8cd3-ba587f7b439e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2025 |
| Submission deadline | 31 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF LONDON CORPORATION |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2P 2EJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Clerkenwell |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 70 - Real estate services

### Codes

- 70333000 - Housing services

## Release History

- 21 Jan 2025 at 11:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1f54df28-1c0f-4aa6-8cd3-ba587f7b439e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1f54df28-1c0f-4aa6-8cd3-ba587f7b439e
  21st January 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cityoflondon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b.json.