---
title: "NHSE302 Request for Information - Dental Helpline"
ocid: "ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "NORTH OF ENGLAND COMMISSIONING SUPPORT"
published: "2019-04-15"
---

# NHSE302 Request for Information - Dental Helpline

Buyer: NORTH OF ENGLAND COMMISSIONING SUPPORT  
Current stage: Planning  
OCID: ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed.json)

## Summary

The North of England Commissioning Support (NECS) is conducting a Request for Information (RFI) for the establishment of a Dental Helpline in the North West of England, specifically targeting NHS England North (Cheshire and Merseyside). This procurement is currently in the planning stage, with the RFI documentation accessible from 15 April 2019 and responses due by 12.00 noon on 30 April 2019. Interested parties must register on the PROACTIS electronic tendering portal to participate in the process and access further documents related to this opportunity.

This RFI presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) dedicated to health and social work services. Businesses that specialise in helpdesk and support services, particularly those experienced in healthcare communication solutions, would be well-positioned to express interest and potentially align with future tender opportunities arising from this RFI. Engaging in this process can help such organisations expand their footprint within the public health sector.

## Notice

North of England Commissioning Support (NECS) is a commissioning support service hosted by NHS England and is managing this Request for Information (RFI) and a future procurement process for the provision of a Dental Helpline for NHS England North (Cheshire and Merseyside) (the Contracting Authority). The RFI documentation will be accessible from 15 April 2019 and completed RFI responses must be returned by 12.00 noon on 30 April 2019. NECS is utilising an electronic tendering portal (PROACTIS) to manage this RFI and as such interested individuals and organisations will need to register on the portal to access the RFI documentation and return completed RFI documentation. The PROACTIS e-Tendering portal can be found at: https://www.proactisplaza.com/SupplierPortal/?CID=NECS (Please follow the registration instructions if you are not already registered) and look for the project NHSE302 Request for Information - Dental Helpline. Please note that it is free to register on PROACTIS, which can be accessed at any time of day as long as you have a working internet connection. It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT a pre-qualification questionnaire, and is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. It is important to note that this PIN/RFI is not a call for competition and as such you will need to express your interest in any future tender opportunity once the contract notice is published in OJEU and on Contracts Finder. The Transfer of Undertakings (Protection of Employment) Regulations 2006 (as amended) may apply to a future procurement including the New Fair Deal non-statutory policy setting out how pensions issues are to be dealt with when staff are compulsorily transferred from the public sector to independent providers delivering public services. Additional information: The PROACTIS e-Tendering portal can be found at: https://www.proactisplaza.com/SupplierPortal/?CID=NECS (Please follow the registration instructions if you are not already registered) and look for the project NHSE302 Request for Information - Dental Helpline

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d5f50f65-f4da-47d3-971c-e7f1fb3143a9 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2019 |
| Submission deadline | Not specified |
| Future notice date | 30 Apr 2019 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH OF ENGLAND COMMISSIONING SUPPORT |
| Locality | STOCKTON-ON-TEES |
| Post town | Cleveland |
| Postcode | TS17 6BL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72253100 - Helpdesk services
- 85000000 - Health and social work services

## Release History

- 15 Apr 2019 at 07:32 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/d5f50f65-f4da-47d3-971c-e7f1fb3143a9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d5f50f65-f4da-47d3-971c-e7f1fb3143a9
  15th April 2019 - Early engagement notice on Contracts Finder

## Notice URLs

- http://www.proactisplaza.com/supplierportal/?CID=NECS
- https://www.proactisplaza.com/SupplierPortal/?CID=NECS

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e7faa5c7-a64a-4456-9952-deb76d5ffbed.json.