---
title: "RBGKEW/882 Market Research Framework"
ocid: "ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BOTANIC GARDENS, KEW"
published: "2021-06-15"
---

# RBGKEW/882 Market Research Framework

Buyer: ROYAL BOTANIC GARDENS, KEW  
Current stage: Award  
OCID: ocds-b5fd17-e8177383-64e4-40c7-ae0d-4a0d645eb16d

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## Summary

The Royal Botanic Gardens, Kew is conducting a tender for the "RBGKEW/882 Market Research Framework" to establish a framework for market research services. This open procedure aims to select up to four agile and cost-effective suppliers who understand the Kew brand and can support various aspects of its marketing and communications for the period from March 8, 2021, to March 7, 2024, with an option to extend for an additional year. The tender period ended on January 20, 2021, and the project is classified under market research services, with a total contract value of £600,000 and a minimum contract value of £20,000, located in London, United Kingdom.

This procurement offers significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in market research and associated services. Businesses with expertise in visitor and audience research, digital marketing, or public relations will be particularly well-suited to compete in this tender. Engaging with Kew's projects can not only improve visibility and reputation but also foster long-term relationships with a prestigious institution in the cultural and environmental sectors.

## Notice

Royal Botanic Gardens, Kew is setting up a framework for market research services. The purpose of the Market Research Framework is to build beneficial longer-term relationships with a set of high quality, agile, cost-effective suppliers who will understand the Kew brand in depth. The purpose of this Specification is to set up a framework agreement (roster) of suitably skilled and qualified research suppliers to deliver a range of visitor, member and prospective audience research services to support Kew's marketing and communications, public programme, digital and visitor experience, and commercial activity for the coming 3 years (2021 - 2024) with the option of extending for a further 1 year. We will appoint up to 4 suppliers to the framework through this tender process. To register an interest and apply for this opportunity please go to https://defra.bravosolution.co.uk/web/login.html and view current opportunities if the tender isn't visible use the following information to search and find the opportunity project_31610 - RBGKEW/882 - Market Research Framework You will need to create an account if you are not already registered. We are unable to accept expressions of interest or tender submissions via email. Please register through the e-tendering portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/085584a1-871e-4bfb-8b84-85ae48dc6494 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2021 |
| Submission deadline | 20 Jan 2021 |
| Future notice date | Not specified |
| Award date | 26 Apr 2021 |
| Contract period | 27 May 2021 - 27 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £6,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOTANIC GARDENS, KEW |
| Locality | RICHMOND |
| Post town | Twickenham |
| Postcode | TW9 3AE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Kew |
| Westminster constituency | Richmond Park |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | DECISION HOUSE; DISCOVERY RESEARCH; SPHERE INSIGHTS; THE NURSERY RESEARCH & PLANNING |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 15 Jun 2021 at 10:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/085584a1-871e-4bfb-8b84-85ae48dc6494
- 4 Dec 2020 at 11:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/475f5399-e43d-4ac9-b7cc-87248db57fa8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/085584a1-871e-4bfb-8b84-85ae48dc6494
  15th June 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/475f5399-e43d-4ac9-b7cc-87248db57fa8
  4th December 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/be1aff5f-dad4-44e7-af20-1ac16f906c79
  Specification
- https://defra.bravosolution.co.uk/web/login.html
  How to apply and access the tender information

## Notice URLs

- http://www.kew.org

## Provenance

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