---
title: "Support Desk Cloud Telephony Solution"
ocid: "ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT"
published: "2022-06-28"
---

# Support Desk Cloud Telephony Solution

Buyer: STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd.json)

## Summary

The Staffordshire and Lancashire Commissioning Support Unit has completed the procurement process for the "Support Desk Cloud Telephony Solution" contract, valued at £80,839.60. This contract, classified under information technology services (CPV code 72222300), was initiated through a selective procurement method and involved a call-off from a framework agreement. The contract period commenced on 2nd November 2021 and is set to conclude on 1st November 2023, with delivery anticipated at the specified postcode of ST4 4LX. The tender period officially ended on 25th October 2021.

This opportunity presents potential growth avenues for businesses specialising in cloud-based telephony solutions and managed IT services. Established firms that can provide comprehensive support and maintenance services aligned with the specifications of the contract would likely be well-positioned to participate in similar future tenders. Additionally, companies with expertise in technology services and a focus on scalable cloud solutions would benefit from staying engaged with this sector.

## Notice

Support Desk Cloud Telephony Solution - 2yr Contract - Including Managed service and support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jun 2022 |
| Submission deadline | 24 Oct 2021 |
| Future notice date | Not specified |
| Award date | 2 Nov 2021 |
| Contract period | 2 Nov 2021 - 1 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,839 |
| Lots value | Not specified |
| Awards value | £80,839 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE AND LANCASHIRE COMMISSIONING SUPPORT UNIT |
| Locality | STOKE-ON-TRENT |
| Post town | Stoke-on-Trent |
| Postcode | ST3 2DJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG23 Stoke-on-Trent |
| Local authority | Stoke-on-Trent |
| Electoral ward | Hollybush |
| Westminster constituency | Stoke-on-Trent South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DIGITAL SPACE CLOUD SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 28 Jun 2022 at 07:37 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a
- 2 Feb 2022 at 20:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a
- 1 Feb 2022 at 11:24 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a
- 17 Nov 2021 at 17:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f9e7c824-10c6-4e15-a382-688f9529e46a
  28th June 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0f7fc3a9-6416-4cac-900e-47f273b50636
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6dbbc3a4-bde4-4466-901d-31ab9ca59d11

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e825a00c-e2a4-454b-8bc5-2264664e0ffd.json.