---
title: "London Borough of Lambeth - Ivanti Service Desk & ALM/LPM Support & Maintenance"
ocid: "ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF LAMBETH"
published: "2018-02-09"
---

# London Borough of Lambeth - Ivanti Service Desk & ALM/LPM Support & Maintenance

Buyer: LONDON BOROUGH OF LAMBETH  
Current stage: Tender  
OCID: ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535)  
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## Summary

The London Borough of Lambeth is currently in the Tender stage for their procurement of support and maintenance services for the Ivanti Service Desk software. This tender, titled "Ivanti Service Desk & ALM/LPM Support & Maintenance," falls under the Helpdesk and Support Services category within the services industry. The procurement method is a competitive quotation process and is open until 2nd March 2018, with the contract set to commence on 1st April 2018 and run until 31st March 2020. The location for delivery includes various regions including the United Kingdom and Europe.

This tender offers significant opportunities for growth, particularly for small and medium-sized enterprises (SMEs) specialising in software support and maintenance services. Businesses with expertise in helping local authorities manage IT service desks are well-positioned to compete. Companies with experience in Ivanti products or similar software solutions can leverage this procurement to expand their service offerings and establish long-term relationships with public sector clients.

## Notice

The London Borough of Lambeth is seeking a Service Provider to provide support and maintenance of our existing Service Desk software, Ivanti's Service Desk powered by LANDESK. The service provider should also be able to support and maintain Ivanti's LPM/ALM software.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/adee578b-658e-4c79-9fb3-172c6b1b5895 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2018 |
| Submission deadline | 2 Mar 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2018 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF LAMBETH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW2 1RW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Brixton Acre Lane |
| Westminster constituency | Clapham and Brixton Hill |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services
- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 9 Feb 2018 at 15:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/adee578b-658e-4c79-9fb3-172c6b1b5895

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/adee578b-658e-4c79-9fb3-172c6b1b5895
  9th February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/58b42231-5d39-450d-a947-01baeb4d3588
  Request for Quotation
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6a3cf38b-7ea4-4991-b0a5-ceef280b02e0
  Lambeth Third Party Code of Connection
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f7ea4fbf-b4b9-4ed4-8bd0-318dabb95a12
  Service Provider Response Template

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e83af7db-0c2e-4aa3-af59-6ffbfa907535.json.