---
title: "Procurement of General Practice Appointment Booking Services for practices in North East London ICB"
ocid: "ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-29"
---

# Procurement of General Practice Appointment Booking Services for practices in North East London ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f

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## Summary

NHS South, Central and West Commissioning Support Unit has concluded a procurement process for the provision of General Practice Appointment Booking Services for NHS North East London Integrated Care Board (ICB). The contract, valued at £659,337.68, has been awarded to Accurx Limited. This contract commences on 1st July 2024 and runs until 30th September 2025, with an initial period of 9 months and an option to extend by a further 6 months. The procurement method employed was a call-off from the CCS G-Cloud 13 Framework. This service will enable patients in North East London to book appointments across various clinics, integrating with existing GP clinical systems and supporting the modernisation of general practice. The industry category is Software Package and Information Systems, and the services will be delivered in London, UK.

This tender creates significant business growth opportunities for companies providing digital healthcare solutions, particularly SMEs specialising in cloud software and systems integration. Businesses involved in developing or maintaining software packages for the healthcare industry, especially those that can meet the requirements of modern digital pathways in general practice, would find this contract well-suited. Additionally, the structured procurement method via the G-Cloud framework ensures that only qualified suppliers are considered, providing fair competition and a clear pathway for suitable specialised SMEs to engage in public sector contracts.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS North East London ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS North East London ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4389aac6-763d-4529-93aa-27aa4110ef51 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £659,337 |
| Lots value | Not specified |
| Awards value | £659,337 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | East London |
| Postcode | E15 1DA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Oct 2024 at 14:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4389aac6-763d-4529-93aa-27aa4110ef51

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4389aac6-763d-4529-93aa-27aa4110ef51
  29th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e850a677-8cc0-49b7-a323-0b1f360d928f.json.