---
title: "Free-Flow Charging Package A: Road User Charging Services"
ocid: "ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HIGHWAYS ENGLAND"
published: "2019-11-19"
---

# Free-Flow Charging Package A: Road User Charging Services

Buyer: HIGHWAYS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a

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## Summary

Highways England is currently at the tender stage for the "Free-Flow Charging Package A: Road User Charging Services," focusing on services related to the management of the Dartford-Thurrock River Crossing road user charging scheme. This procurement process involves vehicle identification, account management, payment processing, and customer services, with a total contract value of £150 million, commencing from February 1, 2021, and concluding on August 1, 2031. The tender period will end on January 31, 2021, and includes components related to toll equipment and traffic-monitoring systems, categorised under the CPV classification for closed-circuit television cameras. Interested parties are encouraged to refer to the detailed Contract Notices for further information.

This tender presents significant opportunities for businesses specialising in telecommunications equipment, software development, traffic monitoring, and related services. Small and medium-sized enterprises (SMEs) are particularly suited to participate, as the procurement has a provision for suitability favoured towards these entities. Engaging with this contract will not only allow firms to expand their service portfolios but also contribute to the ongoing development of critical infrastructure in England, necessitating innovative and scalable solutions to manage road user charging efficiently.

## Notice

Highways England is the government company charged with operating, maintaining and improving motorways and major (trunk) roads in England. Highways England is procuring (as a procurement agent on behalf of the Secretary of State for Transport, as described in the Highways England framework document annex C paragraph 2) a second generation free-flow charging service solution for the existing Dartford-Thurrock River Crossing road user charging scheme. A road user charge has been collected at this crossing since 2003 to manage the high demand for its use. Any solution is expected to offer proportionate scalability where systems and operations can deal with alternative charging schemes. This Contracts Finder notice is for Road User Charging Services (Package A) as part of the overall free-flow charging service solution, and comprises of vehicle identification, account management, payment processing, and customer services. Interested parties should refer to the Contract Notice (https://ted.europa.eu/udl?uri=TED:NOTICE:411144-2019:TEXT:EN:HTML) for further information. 5 Economic Operators have pre-qualified and will be taken forward to the next phase of this procurement exercise. The 5 Economic Operators are as follows: - Ascendi O & M / EFKON - Conduent Parking Enforcement Solutions - Egis Projects / SICE - Emovis Operations Leeds - VINCI Highways

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2019 |
| Submission deadline | 31 Jan 2021 |
| Future notice date | 16 Oct 2019 |
| Award date | Not specified |
| Contract period | 1 Feb 2021 - 1 Aug 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 34 - Transport equipment and auxiliary products to transportation
- 45 - Construction work
- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 32234000 - Closed-circuit television cameras
- 32500000 - Telecommunications equipment and supplies
- 34927000 - Toll equipment
- 34970000 - Traffic-monitoring equipment
- 34980000 - Transport tickets
- 45316210 - Installation of traffic monitoring equipment
- 48000000 - Software package and information systems
- 63712210 - Highway toll services
- 63712311 - Bridge toll services
- 63712321 - Tunnel toll services
- 63712400 - Parking services
- 63712700 - Traffic control services
- 72000000 - IT services: consulting, software development, Internet and support
- 72322000 - Data management services
- 79342300 - Customer services
- 79940000 - Collection agency services
- 79941000 - Toll-collection services
- 98351110 - Parking enforcement services

## Release History

- 19 Nov 2019 at 16:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
- 19 Nov 2019 at 16:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
- 19 Nov 2019 at 16:16 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
- 2 Sep 2019 at 09:32 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
- 2 Sep 2019 at 09:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
- 16 Jul 2019 at 10:35 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/0b0bf19a-d903-494d-aa35-78610fa30254
- 21 May 2019 at 07:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/0b0bf19a-d903-494d-aa35-78610fa30254

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b7b4a7f-10cd-4edd-a3d1-d6ad9dac01f0
  19th November 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/0b0bf19a-d903-494d-aa35-78610fa30254
  16th July 2019 - Early engagement notice on Contracts Finder
- http://ted.europa.eu/udl?uri=TED:NOTICE:234644-2019:TEXT:EN:HTML
  Prior Information Notice (PIN)
- https://ted.europa.eu/udl?uri=TED:NOTICE:411144-2019:TEXT:EN:HTML
  Contract Notice

## Notice URLs

- http://www.gov.uk/government/organisations/highways-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e871aac4-23e0-42d1-a23b-cb9e2bf2594a.json.
