---
title: "CEFAS22-58 RFQ Global Travel Risk Mitigation Services"
ocid: "ocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA NETWORK ETENDERING PORTAL"
published: "2022-08-09"
---

# CEFAS22-58 RFQ Global Travel Risk Mitigation Services

Buyer: DEFRA NETWORK ETENDERING PORTAL  
Current stage: Award  
OCID: ocds-b5fd17-e883f0a7-e2d2-401f-9c91-f4d5b973dfe9

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## Summary

The buying organization, Defra Network eTendering Portal, awarded a contract for business travel services to International SOS. The title of the procurement is "CEFAS22-58 RFQ Global Travel Risk Mitigation Services" in the industry category of business travel services. The procurement stage is completed, with a contract value of £25,000 in GBP. The contract period is from 1st August 2022 to 31st July 2023, and the tender closed on 7th July 2022.

This tender for global travel risk mitigation services presents opportunities for businesses providing travel risk management solutions and business travel services. Companies experienced in providing pre-travel information, risk identification, 24/7 global assistance, and incident resolution services would be well-suited to compete. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. The location of the procurement is in the East of England, United Kingdom.

## Notice

The requirement is to provide Cefas with a robust framework of services to support our global travel risk mitigation solutions. As part of our core specification, Cefas require the successful tenderer: 1. to work with our chosen Travel Management Company (TMC) to obtain details of all planned travel and travellers. Use this information to tailor a comprehensive pre-travel, country-specific information pack providing details of relevance to the destination, and any en-route stopovers, including general travel advice, cultural/religious awareness and identification of main hazards and risks, including those of a medical and security nature. Risk mitigation measures will be identified, for example indicating the recommended vaccinations as well as highlighting necessary measures to address security threats, with the aim of managing associated travel risks. We would expect the successful Tenderer to draw from their own central team of experts, using local knowledge via in-country personnel as well as from established providers (e.g. FCDO) to build an information package. 2. to provide a downloadable App that is suitable for iOS. This App will provide access to all of the services offered but will have a simple front page that holds the critical information and contact methods for our travellers, providing unlimited support for pre-travel briefings and advice by phone and regular updates to the App and portal, with country-specific information and risk identification. Travellers who have planned upcoming trips should be kept up to date via email and App alerts which should automatically advise on changes to circumstances or perceived risks/threats levels as appropriate. Once a journey has commenced, these alerts should continue to provide live updates of any new threats or changes in the locality or region for the duration of the trip. There should be 24/7 global assistance offered to travellers via a single contact point providing advice and assistance, from initial queries through to immediate on-the-ground support as needed to resolve difficulties encountered or emergency situations, providing ongoing coordination between the traveller, local authorities, medical centres and Cefas, managing any incidents that arise, on Cefas' behalf. The expectation is that the successful tenderer will take responsibility for managing full end-to- end incident resolution, including (but not necessarily limited to), access to 24hr advice whilst in-country, access to in-country health care as necessary, response to security incidents and emergency repatriation. Support should include language/translation services as required to deal with in-country situations. 3. Managers will require access to information in addition to that available to all staff. This might include access the data relating to travelling staff locations based on travel itineraries, a summary of Cefas staff engagement over a period of time etc.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f573b5ed-4019-464b-a618-c03fd6fe7190 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Aug 2022 |
| Submission deadline | 7 Jul 2022 |
| Future notice date | Not specified |
| Award date | 13 Jul 2022 |
| Contract period | 31 Jul 2022 - 31 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,000 |
| Lots value | Not specified |
| Awards value | £25,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA NETWORK ETENDERING PORTAL |
| Locality | LOWESTOFT |
| Post town | Norwich |
| Postcode | NR33 0HT |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Kirkley & Pakefield |
| Westminster constituency | Lowestoft |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERNATIONAL SOS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79997000 - Business travel services

## Release History

- 9 Aug 2022 at 08:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f573b5ed-4019-464b-a618-c03fd6fe7190

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f573b5ed-4019-464b-a618-c03fd6fe7190
  9th August 2022 - Awarded contract notice on Contracts Finder

## Provenance

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