---
title: "DWP User Research Labs London"
ocid: "ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2019-02-04"
---

# DWP User Research Labs London

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847.json)

## Summary

The Department for Work and Pensions (DWP) is seeking user research lab hire services in London for ongoing user research activities, with a contract value of £40,000. The procurement method used was selective, involving a call-off from a framework agreement. The tender process concluded on 16 November 2018, and the awarded contract period commenced on 14 January 2019 and will continue until 13 January 2021. This contract falls under the category of research laboratory services as classified by the Common Procurement Vocabulary (CPV).

This procurement opportunity may significantly benefit small and medium-sized enterprises (SMEs) that specialise in research laboratory services and user experience studies. Businesses equipped to support diverse demographic research needs will find their expertise in high demand. This contract offers a chance for SMEs to establish or strengthen their partnerships with a major government department, potentially leading to further business growth and collaboration on upcoming projects.

## Notice

The Department for Work and Pensions Digital requires user research lab hire for regular user research activities in the London area. The research will be varied, with a number of DWP projects utilising the lab over the course of the year. With the demographic participating in the research, it is important that suppliers provide evidence they can support our needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2493da7d-bfc1-44ed-9058-8291dd5a9f6b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Feb 2019 |
| Submission deadline | 16 Nov 2018 |
| Future notice date | Not specified |
| Award date | 12 Dec 2018 |
| Contract period | 14 Jan 2019 - 13 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BUNNYFOOT |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73111000 - Research laboratory services

## Release History

- 4 Feb 2019 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2493da7d-bfc1-44ed-9058-8291dd5a9f6b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2493da7d-bfc1-44ed-9058-8291dd5a9f6b
  4th February 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1373c83b-1eef-4493-b224-62c5878eeaf7
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e8fa2139-150d-480b-a509-1f7a97dae847.json.