--- title: "WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service" ocid: "ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2019-11-18" --- # WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf.json) ## Summary The SE Shared Services, located in West Sussex, is currently conducting a tender process for the "WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service." This procurement falls under the health and social work services category, and it aims to provide advocacy and support for residents in accessing health and social care services in West Sussex. The tender period is open until 19th December 2019, with the contract expected to commence on 1st April 2020 and run until 31st March 2025. This open procurement method is designed to ensure transparency and competitiveness in selecting the service provider. This tender presents significant opportunities for businesses involved in health services and advocacy. Companies that specialise in consumer advocacy, health information services, or social care support would find themselves well-suited to compete for this contract. By winning this tender, a business could enhance its profile in the health sector, contribute directly to the improvement of local healthcare services, and potentially expand its reach across the county of West Sussex. ## Notice The Council is seeking a Service Provider to provide a Local Healthwatch & Independent Health Complaints Advocacy Service across the county of West Sussex. Local Healthwatch (LHW) in West Sussex will be the Independent Consumer Champion for all local residents. This is achieved by recording and reviewing residents experience the quality of Health Care and of Social Care in their local authority area. LHW will also provide information and advice to the public about accessing health and social care services and choice in relation to those services. In addition, an Independent Health Complaints Advocacy Service (IHCAS) will support individuals to access information and Independent Advocacy if they need help to complain about NHS services. IHCAS will support people who have a complaint about any aspect of healthcare as set out in the Health and Social Care Act 2012, including that which falls under the jurisdiction of the Parliamentary and Health Service Ombudsman (PHSO). Local Healthwatch in West Sussex will reach out across the whole of the county area and bring together peoples' views and experiences to improve health and social care. It will be well led, professionally managed and organized, will be built on existing knowledge & activities using partnerships and collaborations to provide high quality services. The service will be well known, independent, accessible, influential, respected and trusted by local people, decision-makers and service providers Additional information: The tender documentation can be obtained from the following link: https://in-tendhost.co.uk/sesharedservices/aspx/Home Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b968a77c-e243-4379-8a24-f5a961d9b297 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2019 | | Submission deadline | 19 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,398,200 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | WEST SUSSEX | | Post town | Portsmouth | | Postcode | PO19 1RQ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ27 West Sussex (South West) | | Local authority | Chichester | | Electoral ward | Chichester Central | | Westminster constituency | Chichester | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85300000 - Social work and related services ## Release History - 18 Nov 2019 at 14:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b968a77c-e243-4379-8a24-f5a961d9b297 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b968a77c-e243-4379-8a24-f5a961d9b297 18th November 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sesharedservices/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf.json.