---
title: "CP2393-23 - Devon Domestic Abuse Integrated Support Service"
ocid: "ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEVON COUNTY COUNCIL"
published: "2024-10-09"
---

# CP2393-23 - Devon Domestic Abuse Integrated Support Service

Buyer: DEVON COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e

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## Summary

Devon County Council has awarded the contract for the provision of the "CP2393-23 - Devon Domestic Abuse Integrated Support Service" to the Devon Domestic Abuse Alliance, led by North Devon Against Domestic Abuse. This public procurement, under the industry category of Community Action Programmes and Accommodation Services with a total value of £18,630,000, aims to create an integrated support service for victims, survivors, and perpetrators of domestic abuse in Devon. The service will unite previously separate services under a single contract, transitioning seamlessly across various support elements. Key dates included the award on 8th October 2024, the publication date on 9th October 2024, with contract commencement on 1st April 2025 and ending on 31st March 2030.

This comprehensive tender creates substantial opportunities for businesses specializing in community support, mental health services, trauma recovery, and safe accommodation. SMEs and VCSEs are particularly encouraged to compete, benefiting from the collaborative model proposed. The tender's requirement for seamless integration of multiservice support opens doors for businesses adept in navigation support, restorative justice, and therapeutic services, making it well-suited for organizations with experience in handling complex community service systems. This contract not only offers significant financial rewards but also enables contributing to essential social welfare services in Devon.

## Notice

The service is for all who are experiencing domestic abuse, there are five delivery elements, each designed to integrate seamlessly to form one fully integrated service. Across the five elements, provider(s) will seamlessly transition between the elements and functions that enhance the victim/survivors' experiences. Currently there are separate services under different contractual arrangements, these will be bought together into a single unified service. The service is for: - Victims or survivors of Domestic Abuse and their children who require support in the community - Victims and survivors of Domestic Abuse (over the age of 16) and their children residing in Devon who need to, are accessing or have recently accessed safe accommodation as a result of said abuse. - Those that perpetrate domestic abuse and cause harm who are willing to engage in restorative opportunities to address their behaviours Delivery elements in scope: - Single Entry Gateway, Navigation Support and community engagement - Support in Domestic abuse Safe Accommodation and Refuge, Staying Put and resettlement Community support including: - Specialist victim support for moderate and high-risk DA - Whole family support to non-violent parent and children - Engagement with those that cause harm to elicit behaviour change - Trauma responsive Recovery therapeutic Support - Support in safe accommodation for women experiencing multiple disadvantages including domestic abuse and sexual violence This integrated service will need to operate within a complex system and will proactively seek to collaborate, co-deliver, co-locate with other parts of the system including but not limited to, family hubs, (Safeguarding) Front Door and other parts of the system as opportunities emerge. Bidders are invited to a launch event for this opportunity to familiarise bidders with the tender documentation and process on the 10 June 2024, 10.00am - 11.30am on Microsoft Teams. Interested bidders should email jolene.roberts@devon.gov.uk, this email address must only be used to arrange attendance at this event. If you unable to attend this event, a recording will be made available on the tendering portal alongside any questions and answers. Any questions in specific relation to the specification, we ask providers to submit these via the tendering portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf25988d-f566-49d0-bd81-5c4df81d211f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2024 |
| Submission deadline | 26 Jul 2024 |
| Future notice date | 27 Jun 2024 |
| Award date | 7 Oct 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,630,000 |
| Lots value | Not specified |
| Awards value | £18,630,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DEVON DOMESTIC ABUSE ALLIANCE (LED BY NORTH DEVON AGAINST DOMEST |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85322000 - Community action programme
- 98341000 - Accommodation services

## Release History

- 9 Oct 2024 at 16:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf25988d-f566-49d0-bd81-5c4df81d211f
- 24 May 2024 at 08:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5da94c4e-dcc1-4ac5-a867-eef39e2ab7b2
- 15 Apr 2024 at 12:51 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/090c91b6-b672-4c5c-ac5a-16d10669dd01
- 27 Mar 2024 at 17:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a87ce6da-6ef0-43e5-bcf3-1dfe7403383a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cf25988d-f566-49d0-bd81-5c4df81d211f
  9th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5da94c4e-dcc1-4ac5-a867-eef39e2ab7b2
  24th May 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/090c91b6-b672-4c5c-ac5a-16d10669dd01
  15th April 2024 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a87ce6da-6ef0-43e5-bcf3-1dfe7403383a
  27th March 2024 - Early engagement notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=1145aeef-ca07-ef11-812b-005056b64545
  Advert

## Notice URLs

- http://www.devon.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e97f0ed4-43c3-4f32-acf5-bd855dc6905e.json.