---
title: "TTWO0208 Customer Experience Regimes Analysis Specialist"
ocid: "ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2023-07-24"
---

# TTWO0208 Customer Experience Regimes Analysis Specialist

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5.json)

## Summary

The Department for Transport (DfT) has awarded a contract for the "TTWO0208 Customer Experience Regimes Analysis Specialist" project to Ove Arup & Partners Ltd. The procurement method was selective, with a value of £100,000 in GBP. The contract period is from March 30, 2023, to August 31, 2023, with the tender period ending on March 29, 2023. The project falls under the main procurement category of services and is related to research consultancy services.

This tender by the Department for Transport offers opportunities for businesses, especially those proficient in research consultancy services. The contract aims to achieve the best outcomes for passengers while ensuring value for taxpayers' money. Small and medium-sized enterprises (SMEs) are suitable for this opportunity. The processing stage of this procurement is complete, marking an important milestone for potential suppliers interested in growing their business through public procurement contracts.

## Notice

The Technical Advisor will need to be confident in handling large, complex datasets relating to technical, contractual regimes, and should be highly proficient at data analysis and data modelling. They should have the ability to scrutinise, challenge, assure and provide advice to the Department on the suitability and accuracy of the data, including making recommendations for improvement, with the overall aim of achieving the best outcomes for passengers and the best value for money for taxpayers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/477897c7-af5a-44e5-8a77-e21e9e40faeb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2023 |
| Submission deadline | 29 Mar 2023 |
| Future notice date | Not specified |
| Award date | 26 Mar 2023 |
| Contract period | 29 Mar 2023 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OVE ARUP & PARTNERS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 24 Jul 2023 at 15:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/477897c7-af5a-44e5-8a77-e21e9e40faeb
- 24 Jul 2023 at 15:44 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/477897c7-af5a-44e5-8a77-e21e9e40faeb
- 29 Mar 2023 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/477897c7-af5a-44e5-8a77-e21e9e40faeb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/477897c7-af5a-44e5-8a77-e21e9e40faeb
  24th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/05ef4729-38a6-44dc-a99f-70231776a4cb
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/03136290-c87d-406a-a377-febeb817afd9
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e985fdab-3a65-4565-91a3-00880c417fa5.json.