---
title: "T1008 - Employee Assistance Program"
ocid: "ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF ESSEX"
published: "2025-08-04"
---

# T1008 - Employee Assistance Program

Buyer: UNIVERSITY OF ESSEX  
Current stage: Award  
OCID: ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d

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## Summary

The procurement process for the "T1008 - Employee Assistance Program" has been initiated by the University of Essex, based in Colchester, England. This tender falls under the industry category of guidance and counselling services, with the specific focus on counselling services. The procurement method employed is limited, utilising competitive quotations below a threshold. It has completed the award stage, with Health Assured Ltd being the successful supplier. The contract period began on 1st August 2025 and is set to conclude on 30th September 2029. The tender aimed to provide comprehensive services including online portal access, digital services, counselling, and management support to staff across diverse regions, including China and Sub-Sahara Africa. Notably, the tender encourages participation from SMEs and VCSEs.

This tender offers substantial opportunities for businesses specialising in digital health services, employee welfare, and counselling to grow and expand their reach. Companies with established capabilities in providing digital solutions alongside traditional support services, particularly those maintaining operations in or liaising with overseas regions, would find themselves well-positioned. SMEs and VCSEs are encouraged to collaborate or compete, given the suitability attributes stated in the procurement process. This contract presents a long-term collaboration opportunity, enhancing the service provider's portfolio while addressing employee assistance needs effectively.

## Notice

The Supplier shall provide the core requirements which shall include, but not be limited to: Online Portal Digital Services including Live Chat and a mobile phone application downloadable to personal devices Suppliers own Referral Pathway . Overseas access for 35 x staff members based across five different regions (China; SE Asia; Sub-Sahara Africa; MENAP and India Sub-Continent) - Happy for ongoing discussions to be had around this aspect. Telephone, face to face and virtual Triage and Support Services for all staff which shall include, but not be limited to: Advice and support; Management support Services; Counselling Services; Case Management; Trauma and critical incident support; Education, Support and Training; Promotion of the Employee Assistance Programme

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa5ccb4b-d433-4afe-ad98-f6e8c8fb3b6c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2025 |
| Submission deadline | 18 Jul 2025 |
| Future notice date | Not specified |
| Award date | 17 Jul 2025 |
| Contract period | 31 Jul 2025 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £107,867 |
| Lots value | Not specified |
| Awards value | £107,867 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ESSEX |
| Locality | COLCHESTER |
| Post town | Colchester |
| Postcode | CO4 3SQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Wivenhoe |
| Westminster constituency | Harwich and North Essex |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTH ASSURED |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 4 Aug 2025 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa5ccb4b-d433-4afe-ad98-f6e8c8fb3b6c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa5ccb4b-d433-4afe-ad98-f6e8c8fb3b6c
  4th August 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e9881a7a-3eae-4bc0-8131-3b777d5f0f4d.json.