---
title: "Support and Maintenance for OpenText Fax Gateway"
ocid: "ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2017-10-12"
---

# Support and Maintenance for OpenText Fax Gateway

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2.json)

## Summary

The procurement process for "Support and Maintenance for OpenText Fax Gateway" was managed by the Crown Commercial Service and has reached the Award stage. This process involved the provision of support services within the software and information systems industry category, valued at approximately £13,827. The tender was executed through a selective procurement method via a call-off from a framework agreement, with the tender period concluding on 27 September 2017. The contract is set to commence on 1 November 2017 and will run for one year, until 31 October 2018, covering multiple regions within the United Kingdom.

This contract presents a significant opportunity for businesses specialising in software support and maintenance services, particularly those with experience in frameworks and large-scale contracts. Companies that are well-suited to compete include established IT service providers with a strong portfolio in software systems, particularly those capable of delivering maintenance for communication software like OpenText. Engaging effectively in this tender could help businesses expand their operations and secure a long-term partnership with a prominent buyer in the public sector.

## Notice

Provision of Support and Maintenance for Open Text Gateway

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f9d7c61-4f9c-4d60-8377-e3886aed03c0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Oct 2017 |
| Submission deadline | 27 Sep 2017 |
| Future notice date | Not specified |
| Award date | 8 Oct 2017 |
| Contract period | 1 Nov 2017 - 31 Oct 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,826 |
| Lots value | Not specified |
| Awards value | £13,826 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPAREX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Oct 2017 at 14:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f9d7c61-4f9c-4d60-8377-e3886aed03c0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f9d7c61-4f9c-4d60-8377-e3886aed03c0
  12th October 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e98ee0a9-926f-4e83-8f55-0d2967679a90
  Redacted Award Letter

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e98c09f9-aeaf-4e39-839f-bbd14c5333f2.json.