---
title: "Contract for the Provision of an SMS Messaging Solution for NHS Norfolk and Suffolk ICB on behalf of the GP Practices"
ocid: "ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2026-07-13"
---

# Contract for the Provision of an SMS Messaging Solution for NHS Norfolk and Suffolk ICB on behalf of the GP Practices

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a

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## Summary

The NHS South, Central and West Commissioning Support Unit has completed a procurement process for an SMS Messaging Solution meant to support NHS Norfolk and Suffolk ICB. The contract, valued at £454,781.04 excluding VAT, was awarded to AccuRx Ltd, with an initial term of 12 months and a possible extension up to a total of 24 months. The procurement process was executed through a call-off from the Government Commercial Agency's Crown Commercial Services G-Cloud 14 Framework, specifically Lot 2: Cloud Software. This selective procurement method was used to ensure a suitable provider was chosen. The industry falls under IT services, covering consulting, software development, and support, with the service to be delivered in the East of England. The contract period spans from April 1, 2026, to March 31, 2028.

This tender presents growth opportunities for businesses specialising in IT services, particularly those involved in developing and supporting communication solutions for healthcare environments. Small and medium-sized enterprises (SMEs) like AccuRx Ltd, which can navigate framework agreements and meet the specific requirements of public health bodies, are well-suited to compete in such procurement processes. By engaging in government tenders, businesses can expand their client base, enhance their portfolio with reputable projects, and leverage successful contract completions to access further public or private sector opportunities.

## Notice

The contract is awarded for an initial period of 12 months - PS227,390.52 exc. VAT Optional extension for up to 12 months - PS227,390.52 exc. VAT Maximum contract term - 24 months Maximum contract value - PS454,781.04 exc. VAT The NHS England National Commercial and Procurement Hub supported NHS Norfolk and Suffolk ICB to place a new contract for the Provision of an SMS Messaging Solution. A call-off process from the Government Commercial Agency formally Crown Commercial Services G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud Software was undertaken in accordance with the G-Cloud 14 buyers guide to identify a suitable provider to deliver requirements. The contract has been awarded to AccuRx Ltd

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ca5b323d-ed29-48b5-8d91-54aec08baabb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 4 May 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £454,781 |
| Lots value | Not specified |
| Awards value | £454,781 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | EASTLEIGH |
| Post town | Southampton |
| Postcode | SO50 5PB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ35 South Hampshire |
| Local authority | Eastleigh |
| Electoral ward | Eastleigh Central |
| Westminster constituency | Eastleigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jul 2026 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ca5b323d-ed29-48b5-8d91-54aec08baabb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ca5b323d-ed29-48b5-8d91-54aec08baabb
  13th July 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.england.nhs.uk/digitaltechnology/digital-primary-care/commercial-procurement-hub/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a.json.