---
title: "Incident Management System"
ocid: "ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEICESTER CITY COUNCIL"
published: "2021-11-11"
---

# Incident Management System

Buyer: LEICESTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658.json)

## Summary

Leicester City Council is seeking suppliers for an Incident Management System through a tender process, with the procurement stage currently open. This opportunity falls within the Software package and information systems industry and is based in Leicester, England. The tender was published on 11th November 2021, and submissions must be received by 25th November 2021. The contract is expected to commence on 21st June 2022, lasting until 21st June 2026, following the expiration of the current service agreement.

This tender offers a significant opportunity for businesses in the IT and software development sectors, particularly those with experience in providing management systems for public organisations. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, especially those that can provide a proven solution with minimal customisation required. Engaging in this contract could lead to long-term collaboration with Leicester City Council, thereby fostering potential growth and enhancing visibility in public sector markets.

## Notice

Leicester City Council organises and supports several major public events each year. These range from regular annual events like Diwali (thought to be the largest such event outside India) to one-off events like the Queen's Maundy visit, the Leicester City Football Club Victory Parade, and the King Richard III Reinterment event. Leicester City Council proposes to appoint a suitably experienced and capable supplier to provide an existing and proven system which will require minimal customisation to become operational from the beginning of June 2022 when the previous contract for this service expires.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f859b655-a019-42ce-9592-14f5aad6e165 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Nov 2021 |
| Submission deadline | 25 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 20 Jun 2022 - 21 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Nov 2021 at 13:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f859b655-a019-42ce-9592-14f5aad6e165

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f859b655-a019-42ce-9592-14f5aad6e165
  11th November 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=586b63bf-ef42-ec11-810e-005056b64545
  To view the documentation for this opportunity please use the link provided.

## Notice URLs

- http://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e9cf7e36-bc4c-4f08-8413-8b0fae890658.json.