---
title: "User Centred Design Support for Cyber Improvement Programme 2026/27"
ocid: "ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2026-06-03"
---

# User Centred Design Support for Cyber Improvement Programme 2026/27

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5

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## Summary

The procurement process titled "User Centred Design Support for Cyber Improvement Programme 2026/27" was conducted by NHS England. This tender, falling under the industry category of 'Design and execution of research and development' with CPV code 73300000, is located in Leeds, England. The procurement has reached the award stage as of 3rd June 2026, with the contract awarded to HIPPO DIGITAL LIMITED. The procurement followed a selective method, specifically a call-off from a framework agreement, with a tender period that ended on 26th February 2026. The contract, valued at £2,000,000, spans from 1st June 2026 to 31st March 2027.

This tender offers significant opportunities for businesses specialising in user-centred design and cyber security improvements. SMEs capable of embedding such design capabilities to tackle cyber risk through human-centred interventions can particularly benefit. The project's focus on shaping interventions around user needs means companies adept at aligning security measures with organisational culture and user behaviour are well-suited to compete in similar future tenders. As the contract has been awarded to a large-scale supplier, it presents insights into the type of expertise and capacity that are favoured in this sector by agencies like NHS England.

## Notice

Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes. Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc067e1d-0e88-470d-8b88-56b4627d5c72 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jun 2026 |
| Submission deadline | 26 Feb 2026 |
| Future notice date | Not specified |
| Award date | 25 May 2026 |
| Contract period | 31 May 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73300000 - Design and execution of research and development

## Release History

- 3 Jun 2026 at 14:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc067e1d-0e88-470d-8b88-56b4627d5c72

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc067e1d-0e88-470d-8b88-56b4627d5c72
  3rd June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5.json.