---
title: "Care Technology Service"
ocid: "ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ESSEX COUNTY COUNCIL"
published: "2020-11-13"
---

# Care Technology Service

Buyer: ESSEX COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a

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## Summary

Essex County Council is seeking tenders for a four-year Care Technology Services Framework, titled "Care Technology Service," valued at £8.9 million. This procurement falls under the IT services category and is located in the East of England. The current procurement stage is the Tender phase, with submissions due by 12:00 PM on 20th November 2020. The contract period will commence on 2nd March 2021 and conclude on 28th February 2025. The procurement method adopted is a selective competitive procedure with negotiation above the threshold.

This tender presents significant opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary and community sector enterprises (VCSEs), that specialise in care technology services. Businesses involved in managed care technology, monitoring services, training, and support for users and carers would be well-suited to tender for this contract. The requirements also emphasise innovation and cultural change, creating avenues for companies that offer unique solutions to enhance care services within the community.

## Notice

Essex County Council invites tenders for a four (4) year CareTechnology Services Framework consisting of the following lots; Lot 1 - Managed Care Technology Service The high-level requirements are as follows; * A method of receiving referrals electronically from Customers * Intervention to assess the requirements to meet Service Users' Care Technology needs * Deployment of Care Technology to achieve the specified outcomes for the Service User as part of an intervention to meet Service Users' Care needs * Installation of Care Technology (including any training / support for users and carers) * Maintenance of installed Care Technology equipment * Review of installed Care Technology equipment * Decommissioning and reuse of installed Care Technology * Innovation, culture change and awareness raising (this includes training of Customer staff) * Trials of Care Technology with specific categories' * Tracking of financial and non-financial benefits. Lot 2 - Monitoring and Response Service A monitoring centre that will contain appropriately trained call handlers to monitor, triage and respond to citizen's calls and alerts, received by the mobile response centre, from the adults' care technology. This includes the dispatch of a response service if required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/400501cd-a62b-4f6b-8ea1-08dcaa98e48e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Nov 2020 |
| Submission deadline | 11 Dec 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 19 Apr 2021 - 19 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,900,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESSEX COUNTY COUNCIL |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1QH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Moulsham and Central |
| Westminster constituency | Chelmsford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Nov 2020 at 14:48 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/400501cd-a62b-4f6b-8ea1-08dcaa98e48e
- 22 Oct 2020 at 08:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/400501cd-a62b-4f6b-8ea1-08dcaa98e48e
- 21 Oct 2020 at 13:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/400501cd-a62b-4f6b-8ea1-08dcaa98e48e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/400501cd-a62b-4f6b-8ea1-08dcaa98e48e
  13th November 2020 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login#

## Notice URLs

- http://www.essex.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea0c02c0-2100-4f5b-94d9-f425c702822a.json.
