--- title: "Gas quality assurance audit services (AH-269)" ocid: "ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ALLIANCE HOMES" published: "2019-11-19" --- # Gas quality assurance audit services (AH-269) Buyer: ALLIANCE HOMES Current stage: Tender OCID: ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385.json) ## Summary Alliance Homes, located in Portishead, North Somerset, is seeking qualified providers for Gas Quality Assurance Audit Services (AH-269) within the Repair and Maintenance Services of Central Heating industry category. The open tender will remain active until midday on 19th December 2019, with the contract set to commence on 1st April 2020 and spanning a duration of three years, potentially extendable for an additional two years. Interested parties should submit their applications prior to the specified deadline to be considered for the award on 11th February 2020. This tender presents significant opportunities for businesses specialising in gas appliance maintenance and quality assurance services. Companies that provide comprehensive audit solutions and possess expertise in service quality control may particularly benefit from this contract, as it entails regular assessments of gas maintenance activities across approximately 8,500 properties in North Somerset, Bristol, and South Gloucestershire. Given the scale of the operations, small and medium-sized enterprises (SMEs) are encouraged to apply, as the procurement is designed to facilitate recurring services in a competitive environment. ## Notice The Employer wishes to have gas audits undertaken by a independent Gas Quality Assurance Audit service provider as follows: - To assist Alliance Homes Group (AHG) to provide constant quality levels providing a system of Quality Control to monitor performance of the Gas Maintenance Team. This will include documentation, workmanship and customer satisfaction. - To use the Quality Assurance system as a tool to improve standards of service and quality of work carried out, not as a process to hinder and penalise operatives. Audit reports will be made available for each property visited. Monthly reports will be produced to analyse the findings to enable appropriate action to take place and to highlight specific trends. Where defects are identified during an audit a corrective action form will be completed for the operative and manager to record their comments and any action to be taken The preferred service provider will initially carry out 10% audit of all gas servicing and repair work carried out, ensuring each operative has a minimum of 1 audit per month, either Post Completion or Work In Progress and each operative having a minimum of one Work In Progress Audit per quarter All the properties will be either tenanted properties or sheltered accommodation units in North Somerset, Bristol and South Gloucestershire. Approximately 6500 properties are in the North Somerset area and approximately 2000 in the Bristol and South Gloucestershire area (some properties are owned by United Communities which are maintained by AHG). Access to the properties will be in conjunction with the AHG representatives The duration of the contract is for a period of 3 years with the option to extend for 2 further period of 12 months, ending on 31st March 2025. AHG intends to award the contracts on 11th February 2020 to go live on 1st April 2020. Tender (ITT) submissions MUST be received no later than midday on Thursday 19th December 2019. Potential Providers must familiarise themselves with the operation of the e-tendering portal and allow sufficient time for the uploading of required documents. Tenders submitted after the deadline will not be accepted Additional information: Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc6dc185-cf9f-4953-9895-cb699c195742 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Nov 2019 | | Submission deadline | 19 Dec 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2020 - 31 Mar 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ALLIANCE HOMES | | Locality | - | | Post town | Bristol | | Postcode | BS20 7AW | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK6 North Somerset, Somerset and Dorset | | ITL 3 | TLK61 North Somerset | | Local authority | North Somerset | | Electoral ward | Portishead East | | Westminster constituency | North Somerset | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services ### Codes - 50531200 - Gas appliance maintenance services - 50720000 - Repair and maintenance services of central heating ## Release History - 19 Nov 2019 at 16:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dc6dc185-cf9f-4953-9895-cb699c195742 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/dc6dc185-cf9f-4953-9895-cb699c195742 19th November 2019 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/alliancehomes/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.alliancehomes.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385.json.