--- title: "L24090a-T-TC - Guest Journey Insights - Digital" ocid: "ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON LUTON AIRPORT" published: "2024-09-22" --- # L24090a-T-TC - Guest Journey Insights - Digital Buyer: LONDON LUTON AIRPORT Current stage: Tender OCID: ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867.json) ## Summary London Luton Airport has initiated a tender process titled "L24090a-T-TC - Guest Journey Insights - Digital," aimed at researching digital guest journey insights. The tender is categorised under "Research services" and "Research consultancy services," with delivery in the East of England, specifically Luton (postal code: LU2 9LY). The procurement process is currently at the "Tender" stage, with a crucial deadline set for 1st October 2024 at 12:00 PM. The total value of the contract is anticipated to range between £120,000 and £150,000, with the contract period spanning from 1st November 2024 to 31st October 2026. The procurement method is an open procedure, which is below the threshold. This tender presents a valuable opportunity for businesses experienced in digital research and consultancy who wish to collaborate with a major airport. Suitable candidates include small and medium enterprises (SMEs) and consortia from various sectors such as public, private, and voluntary/community. The contract promises a significant project value and a two-year continuous engagement, offering a stable source of revenue and the potential for developing a long-term relationship with London Luton Airport. Businesses with a proven track record in similar projects and the capability to provide strong references will find themselves well-positioned to compete. ## Notice London Luton Airport are looking for bidders for a 2-Year framework to research Guest Journey Insights -Digital. We will be looking to award 2 suppliers to this framework. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8b76e2b3-4f2d-4a97-8f63-a7d7213ae9d3 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Sep 2024 | | Submission deadline | 1 Oct 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2024 - 31 Oct 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON LUTON AIRPORT | | Locality | BEDFORDSHIRE | | Post town | Luton | | Postcode | LU2 9LY | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH21 Luton | | Local authority | Luton | | Electoral ward | Wigmore | | Westminster constituency | Luton South and South Bedfordshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73110000 - Research services - 73210000 - Research consultancy services ## Release History - 22 Sep 2024 at 18:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8b76e2b3-4f2d-4a97-8f63-a7d7213ae9d3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8b76e2b3-4f2d-4a97-8f63-a7d7213ae9d3 22nd September 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/LLAOL/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/llaol ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea3f7fae-51ec-47e9-996a-4bd417fe4867.json.