---
title: "Revenues and Benefits Processing and Council Tax Call Handling Service"
ocid: "ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2024-05-30"
---

# Revenues and Benefits Processing and Council Tax Call Handling Service

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9.json)

## Summary

The Wirral Borough Council recently awarded a contract for the provision of Revenues and Benefits Processing and Council Tax Call Handling Service. The procurement method used was a direct award with a contract value of £300,000 in GBP. The contract period starts on 6th May 2024 and ends on 31st December 2024. The tender deadline was on 29th April 2024. The buying organisation is the Wirral Borough Council located in Birkenhead, England. This procurement falls under the services category.

This tender opportunity created by the Wirral Borough Council is well-suited for businesses providing IT services, consulting, software development, Internet, and support. The contract period offers a significant opportunity for business growth and collaboration. Businesses interested in providing services related to Revenues and Benefits Processing and Council Tax Call Handling should consider engaging with the Wirral Borough Council to explore potential partnerships and opportunities for expansion.

## Notice

Revenues and Benefits Processing and Council Tax Call Handling Service Additional information: CCS RM1557.13 - G Cloud 13 - Lot 2

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7ece9781-e403-4928-afc2-c7d9bb97cdb0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2024 |
| Submission deadline | 29 Apr 2024 |
| Future notice date | Not specified |
| Award date | 29 Apr 2024 |
| Contract period | 5 May 2024 - 31 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £300,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 May 2024 at 15:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7ece9781-e403-4928-afc2-c7d9bb97cdb0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7ece9781-e403-4928-afc2-c7d9bb97cdb0
  30th May 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea487c37-eddb-4ab0-b533-fbce676627a9.json.