--- title: "NHS Patient Survey Programme - Approved Contractor Framework" ocid: "ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CARE QUALITY COMMISSION" published: "2022-03-07" --- # NHS Patient Survey Programme - Approved Contractor Framework Buyer: CARE QUALITY COMMISSION Current stage: Planning OCID: ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9.json) ## Summary The Care Quality Commission (CQC) is initiating a procurement process for the "NHS Patient Survey Programme - Approved Contractor Framework." This opportunity falls within the social research services industry category and is based in London, England. The procurement method is an open procedure, and the process is currently at the planning stage. The contract period is set to commence on 1st December 2022 and will run until 30th November 2026. Interested parties should note that further competitive bidding will occur via the Atamis e-Sourcing portal, with key future notice dates outlined. This tender presents significant opportunities for SMEs specialising in social research and survey-related services, as CQC seeks multiple contractors for the framework. Businesses equipped to conduct national surveys and handle data analysis would particularly benefit from this contract, gaining access to various health service providers registered with the CQC. The framework encourages innovation in survey methods, making it an ideal project for firms looking to expand their presence in the healthcare sector. ## Notice CQC is seeking to appoint a number of Contractors to form an Approved Contractor Framework, and to work with and provide a range of survey-related services to commissioners when contracted to do so. In the future it is possible Approved Contractors would be invited to supply other research related activities alongside this work, were activities to be developed. Approved contractors work, on contract, directly with providers of services registered with CQC and on occasion, with the Coordination Centre or CQC directly. The purpose of Approved Contractors is to: 1. Ensure that providers are able to undertake national surveys by providing the required skills and expertise to draw samples, distribute and collect questionnaires using a variety of survey administration modes (currently paper and online and incorporating SMS reminders) as per standardised schedules, guidance and in line with national approvals 2. Process collected data to allow own analysis of results on behalf of providers and to submit timely and accurate data to the Coordination Centre at required intervals to permit centralised analysis 3. Ensure potential safeguarding issues are escalated to the appropriate authorities 4. Ensure that CQC are able to pilot approaches to improving surveys, and undertake other specific work as required over the life of the Framework 5. Work in partnership with CQC and the Co-ordination Centre to seek to continually improve the NHS Patient Survey Programme. As this is a framework agreement, CQC does not guarantee any work through this framework and requirements may be called-off as and when required. The Further Competition will be conducted via the Authority's e-Sourcing portal hosted by Atamis. If you are interested in bidding for this opportunity, please complete your Atamis registration by following this link: https://health-family.force.com/s/Welcome Should you have any queries regarding how to register your organisation on Atamis e-Sourcing portal, or cannot locate your unique reference supplier number, please contact Atamis Support Desk via support-health@atamis.co.uk or via phone 0800 9956035 (Monday to Friday 8am to 5pm). This notice does not constitute a commitment by CQC to undertake a procurement exercise and may not reflect any information which may ultimately be presented in any potential future tendering exercise. Additional information: The Further Competition will be conducted via the Authority's e-Sourcing portal hosted by Atamis. If you are interested in bidding for this opportunity, please complete your Atamis registration by following this link: https://health-family.force.com/s/Welcome Should you have any queries regarding how to register your organisation on Atamis e-Sourcing portal, or cannot locate your unique reference supplier number, please contact Atamis Support Desk via support-health@atamis.co.uk or via phone 0800 9956035 (Monday to Friday 8am to 5pm). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ad384ae4-54cf-4e02-9637-cc49652b553f | | Notice type | Planned Procurement Notice | | Procurement type | Framework | | Procurement category | Not specified | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Mar 2022 | | Submission deadline | Not specified | | Future notice date | 29 Apr 2022 | | Award date | Not specified | | Contract period | 1 Dec 2022 - 30 Nov 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JQ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79315000 - Social research services ## Release History - 7 Mar 2022 at 15:09 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/ad384ae4-54cf-4e02-9637-cc49652b553f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ad384ae4-54cf-4e02-9637-cc49652b553f 7th March 2022 - Future opportunity notice on Contracts Finder ## Notice URLs - http://www.cqc.org.uk - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9.json.