---
title: "Agency Workers 071-2024 Provision of (FOH), (BOH) & Kitchen for Manchester Central Convention Complex"
ocid: "ocds-b5fd17-ea8cc48f-7c5c-41d3-b573-bd76923181bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ea8cc48f-7c5c-41d3-b573-bd76923181bd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ea8cc48f-7c5c-41d3-b573-bd76923181bd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ea8cc48f-7c5c-41d3-b573-bd76923181bd.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "MANCHESTER CITY COUNCIL"
published: "2024-12-11"
---

# Agency Workers 071-2024 Provision of (FOH), (BOH) & Kitchen for Manchester Central Convention Complex

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-ea8cc48f-7c5c-41d3-b573-bd76923181bd

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## Summary

Manchester City Council is seeking suppliers to provide agency workers for the front of house (FOH), back of house (BOH), and kitchen roles at the Manchester Central Convention Complex. The tender, titled "Agency Workers 071-2024 Provision of (FOH), (BOH) & Kitchen for Manchester Central Convention Complex," falls under the industry category "Supply services of personnel including temporary staff" (CPV code 79620000). The procurement is currently in the tender stage with an end date for submitting tenders set for 24th January 2025. The contract will commence on 1st April 2025 and is slated to run until 31st March 2027, with an option to extend for a further twelve months. The estimated contract value is £1.4 million, with a focus on ensuring that all agency workers receive the National Living Wage and Real Living Wage.

This tender presents an excellent opportunity for businesses specialising in event hospitality and temporary staffing services to secure a substantial contract with a reputable public sector organisation. Given the scale and scope of the services required, companies that can provide a large workforce of trained and certified personnel, including SMEs and VCSEs, will find this contract highly advantageous for business growth. The procurement method employed is an open procedure, ensuring a competitive and transparent bidding process. Successful bidders will benefit from the stability of a long-term contract and the potential for extension, fostering sustained business relationships and steady revenue streams.

## Notice

Manchester Central is currently looking for suppliers to provide agency workers for a range of Event Hospitality Services across multiple locations. Transportation to some locations will be required and must be provided by the supplier as well as all associated costs to be covered by the supplier at no charge to Manchester Central. At any one time, Manchester Central may require more than 350 workers. The agency staff may be provided by several different suppliers. The successful suppliers will provide competent Members of Staff, who have received the minimum training as follows, with proof of mandatory training being provided for all staff supplied to the venue: - Basic Health and Safety Training, including manual handling, as well as training which is sufficient and commensurate with the work involved. - For all FOH staff Food Hygiene Level 2 - For all food handling roles Food Hygiene and Safety Level 2 - For all FOH staff customer service training - Allergen training - https://allergytraining.food.gov.uk/ - Venue induction Prior to commencement of work with Manchester Central all agency staff will be expected to undergo a Manchester Central site induction which covers site specific Health and Safety and operational matters which lasts no longer than 30 minutes. This will typically take the form of an induction video and is expected to be undertaken by the agency at their premises prior to staff being deployed on site. For clarity induction time is not chargeable to the Company. Manchester Central will reserve the right to audit twice yearly. The Contract will be for a period of two (2) years from the commencement date of services with a Manchester Central only option to extend for a further period of twelve months. The contract value for 2 years is estimated at PS1.4 million Manchester Central is committed to ensuring that all agency workers receive the National Living Wage and then the Real Living Wage once trained as an hourly rate of pay. As such the Company has fixed the rates that agency providers are required to pay to their staff (as a minimum rate of pay) and has hence fixed the rates it will pay agencies for the provision of services under this tender. The proposed rates (being the current rates of pay and chargeable rates) are set out in Appendix 2 along with the mechanism for uplifting annually in line with increases to the National Living Wage and the Real Living Wage. Untrained workers (see criteria for trained workers below) and trained workers must be paid the National Living Wage or Real Living Wage irrespective of age and the chargeable rates for such untrained workers are also set out in Appendix 2 along with the future pricing mechanism. For clarity if the contract is extended the pricing mechanism shall continue as per the initial two years. This tender is therefore quality and sustainability focused as prices payable are fixed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/766aa9e2-29f8-4c9f-89ea-335c127dc5b2 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2024 |
| Submission deadline | 24 Jan 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2025 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3GX |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 11 Dec 2024 at 17:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/766aa9e2-29f8-4c9f-89ea-335c127dc5b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/766aa9e2-29f8-4c9f-89ea-335c127dc5b2
  11th December 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.manchester.gov.uk
- https://allergytraining.food.gov.uk/

## Provenance

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